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yesterday
You shouldn't be leaving your phone plugged in to charge overnight. That's a practice from the early days of cell phones which used different battery technology than modern cell phones. If you owned a Pixel Google would have told you that you voided your warranty by leaving your phone plugged in overnight.
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yesterday
I'm not sure what you mean by no impact point--the glass extends all the way to the edges so the crack could very easily be the point of impact in a fall--there isn't any reason the area with the buttons would also be damaged in a fall which seems to be what you're trying to suggest. The phone has no raised bezels to protect the display on the edges of the screen so it's very likely nothing other than the display would show signs of damage if you dropped your phone. This is the fundamental nature of any phone with an edge to edge display since glass cracks and this type of design offers no protection for the display in any type of fall.
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2 weeks ago
Unlocked phones have the feature but AT&T hates unlocked phones. AT&T customers frequently report that Volte and Wi-Fi Calling don't work for them unless they purchase an AT&T branded phone. Those features work with unlocked phones on T-mobile, Sprint and Verizon--the only reason they don't work with AT&T is because AT&T doesn't want them to work.
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2 weeks ago
You should factory reset your phone if you experience issues after a major Android update like Android Pie to Android 10. That's always been the case with Android version updates on every phone I have ever owned. It has nothing to do with Samsung except for them not warning owners that a factory reset might be necessary after the update--maybe they are hoping some customers who experience problems will buy a new phone.
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2 weeks ago
In the network settings you could try turning off Volte and Wi-Fi Calling if they are enabled but contacting Verizon is your best option. Your APN settings might be wrong and with Verizon you can't change them yourself--Verizon customer service has to send the correct network provision info to your device.
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2 weeks ago
1 Like
I had the same issue. I was able to fix my phone by flashing a ROM manually with Odin but most people will need to get their phones serviced. It's outrageous that a routine monthly security update can brick a $1000 phone.
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12-26-2019
05:36 AM
You should do a factory reset of your phone and choose the fresh start option when setting it up instead of restoring from a Google Cloud Backup. If you do this all of your Android 10 problems will completely go away.
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12-20-2019
03:29 PM
Google increased the minimum security standards for Face Unlock in Android 10. Samsung didn't design the S10 phone hardware to meet the stricter face unlock standard so face unlock will never work well on these phones after the Android 10 update.
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12-20-2019
03:19 PM
If you factory reset your phone it's very likely the problems you are experiencing will go away. People have been complaining about every Android version update every year on every phone I have owned since Android Jellybean and only 2 of those phones were from Samsung. Android phones should be factory reset after an update to a new Android version but most people are too lazy to do it.
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12-20-2019
03:11 PM
99% of the problems people are experiencing after the Android 10 update would disappear after a factory reset but most people think it's too much trouble.
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12-20-2019
03:07 PM
You could check in settings /advanced options and see if the gesture control to take screenshots is enabled. You can also try booting into recovery and clearing the cache partition or completely factory resetting your phone which is always a good idea after a major Android update like Pie to Android 10.
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12-20-2019
03:01 PM
1 Like
Unlocked phones are a very small market for Samsung in North America. Since the carriers sell nearly all of Samsung's phones here the carriers are a much higher priority.
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12-20-2019
02:57 PM
Nothing so far. Unlocked North American models are a low priority for Samsung - - we probably don't even make up 5% of sales since nearly everyone here still gets phones through their carriers.
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12-19-2019
12:09 PM
I've owned phones from Google, OnePlus, LG, Huawei, Motorola and Xiaomi and the complaints are always the same when a new Android version comes out.
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12-19-2019
12:07 PM
Hold down the power button until your phone shuts down. Again, anytime you do a major Android update like Pie to Android 10 you should perform a full factory reset. I've been seeing the exact same complaints every year since the update from Android Jellybean to Kit Kat. It's nothing that's specific to Samsung.
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12-19-2019
12:02 PM
Anytime you do a major Android update like Pie to Android 10 you should do a full factory reset. People complain about the exact same things every year after a new Android version update.
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12-19-2019
11:58 AM
People don't like hearing this but whenever you do a major Android update like Pie to Android 10 you should always perform a full factory reset. People who don't always think there is a problem with whatever the latest version of Android is. I've seen the same complaints every year since the update from Android Jellybean to Kit Kat.
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12-17-2019
11:12 AM
The AptX codec was a marketing scam. The difference in frequency range between the AptX and SBC codecs is outside the range of hearing for most people. The problem with Bluetooth headphones was never the SBC codec--it was the Bluetooth standard itself. The problem was fixed with Bluetooth 4.1 which allowed for much faster data transfer and eliminated LTE interference. But device makers and tech publications couldn't tell people that shortly after touting AptX so heavily as the savior of Bluetooth sound.
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12-16-2019
02:02 PM
You can't trust the signal bars at the top of your screen--AT&T mods the firmware to make your signal look stronger than it actually is. There are apps in the Play Store that measure your true signal strength. You should download one and test your signal while walking around your home. I had to switch to a different carrier because I had the same issue but it was with a completely different phone.
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12-15-2019
10:33 AM
The phone should still be safe to use after Samsung stops providing updates as long as you don't install third party apps via APK which is the easiest way to get malware. Also look at the permissions an app requests when you install it--if you are installing an unfamiliar app that requests permissions that don't seem necessary think twice before installing it.
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12-15-2019
10:22 AM
Samsung phones aren't fun or exciting and run frustratingly bloated software but they tend to last until you get sick of using them--I have a Galaxy S3 and Galaxy S5 that still both work perfectly. To extend the life of your battery keep the phone charged between 40% & 80% and never leave it charging overnight.
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12-15-2019
10:16 AM
1 Like
Probably some time in January. In the United States the carriers have a stranglehold on software updates. All 4 carriers need to sign off on Android 10 before it gets rolled out to anyone.
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12-15-2019
10:14 AM
Are you frustrated by the notification sound? Not clear on what you are asking about.
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12-15-2019
05:58 AM
When I had AT&T I could only make and receive calls in 2 rooms in my apartment so I switched carriers. Do you have WiFi Calling or Volte enabled?
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12-15-2019
05:55 AM
If you are using a carrier branded phone they modify the ROM to make their signal look stronger than it actually is so the bars are meaningless. You might want to download a signal strength app from the Play Store. With the app open walk around your home and see if the real signal strength fluctuates greatly from room to room.
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12-15-2019
05:47 AM
Call recording is illegal in many places in the west. I've never seen it as a native feature on any Android phones outside of Asia and if it's a phone with an "international" ROM made for phone sales outside Asia the call recording feature is always disabled. The feature might be available on the Hong Kong, South Korean or Chinese Galaxy models.
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12-14-2019
01:44 PM
Do you leave your phone plugged in overnight (you shouldn't) or did you use a third-party charger?
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12-14-2019
11:14 AM
You can also enable the hidden Developer Options menu and select force 4X MSAA which is a tweak many serious Android gamers use because it improves graphics performance in many games.
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12-14-2019
11:08 AM
You can try going into settings /device care/battery and change the power mode to High Performance when playing your game and see if it helps with the frame drops. I would switch it back to Optimized for normal use because High Performance will make your phone run warmer and drain the battery more quickly.
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