Samsung

SamsungDarius · 57m ago

I'm terribly sorry for your experience. We don't have the resources to assist with rebates. To resolve your concern, you would have to call our Promotion department at 866-888-5503. Thank you!

SamsungDarius · an hour ago

I appreciate you bringing this concern to our attention. It looks like your TV is up to date. Have you attempted replacing the cables that are connected between the devices?

SamsungDarius · an hour ago

Understood. This concern would require a service repair so our technicians can address the symptom. You can use the link to find the nearest service center in your area.

SamsungDarius · an hour ago

We would be happy to look into this concern for you. Please send us a private message to the link with your serial number.

SamsungDarius · yesterday

Take a look at these troubleshooting tips in the link.

SamsungDarius · yesterday

I'm very sorry to hear this. We can take a look at this concern for you. Please send us a private message to the link with your serial number.

SamsungDarius · yesterday

Sometimes the position of the power and One Connect Mini cables can cause issues with your TV's Wi-Fi signal. Try repositioning them or re-connecting them to see if that helps. Can you also tell me the current firmware version your TV is running?

SamsungDarius · yesterday

We would be happy to look into this for you. Please send us a private message to the link with your model number and the serial number.

SamsungDarius · yesterday

Does the light bleed out like that on all sources of the TV? Have you attempted performing a Picture test to see if this symptom is detected?

SamsungDarius · yesterday

The short version; there is no difference. They're the same thing when it comes to the volume of the subwoofer. Regarding your 1st concern, this is how you control the volume for certain modes. The only mode that does not have volume settings is the VIRTUAL mode. It only has an on and off. For example, if you would like to adjust the Rear Level, you would press the Sound Control button and cycle all the way to Rear Level. And then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

SamsungDarius · yesterday

Regrettably, support for non-US models is very limited. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link: http://www.samsung.com/visitcountry.

SamsungDarius · yesterday

I apologize but you have reached technical support for products manufactured for usage in the United States. Please visit http://bit.ly/1hx8mtb to find your country's support page.

SamsungDarius · yesterday

May I have the model number of the device? Also, is the entire floor carpet?

SamsungDarius · yesterday

Is it like this on all sources of the TV? If it does, please send us a private message to the link with your serial number.

SamsungDarius · yesterday

How long have you owned the unit and did we set up a service repair for you or did you locate your own personal technician?

SamsungDarius · yesterday

May I have more details about your concern?

SamsungDarius · yesterday

Are you getting an error message when you try to download the app?

SamsungDarius · yesterday

If you would like for us to look into this, please send us a private message to the link.

SamsungDarius · yesterday

May I have the model number of the TV?

SamsungDarius · yesterday

I believe the statement in the manual is a generalization of our Samsung Soundbars. Some soundbars will allow you to adjust and go to -12 and some others will allow you to go to -6. Basically, you toggle the woofer button up to go to +6 and toggle it down to go to -6. Press the woofer button to go to 0.

SamsungDarius · yesterday

This sounds like a technician would need to take a look at this. Are you getting any error codes?

SamsungDarius · yesterday

I believe the unit can be changed to vent the air outwards instead of to the top. But this is something normally handled by the authorized professional installer. When was this unit purchased?

SamsungDarius · Friday

You can find all the compatible washing here.

SamsungDarius · Friday

If you would like to double check if your unit is affected by the recall; You can send us a private message to the link.

SamsungDarius · Friday

Have you already attempted power resetting your TV by unplugging it for a few minutes?

SamsungDarius · Friday

The Q70rs model has more features, but they are very similar. You can compare the 2 by using the links below. Q70R Series: https://www.samsung.com/us/support/owners/product/2019-qled-tv-q70r-series Q7DR Series: https://www.samsung.com/us/support/owners/product/2019-qled-tv-q7dr-series

SamsungDarius · Wednesday

Are you getting any error messages?

SamsungDarius · Wednesday

May I have more details about your concern? Have you toggled off/on the PowerShare function on your notification panel?

SamsungDarius · Wednesday

Can you tell me the firmware version you are running on your TV?

SamsungDarius · Wednesday

This is a UK model. Regrettably, we do not have this information. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link:http://www.samsung.com/visitcountry

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