Samsung

SamsungDarius · Friday

It is normal for the phone to go black while talking on the phone. However, the phone screen should reappear when you take the phone off your ear. Have you tested your phone in Safe Mode to see if this still happens?

SamsungDarius · Friday

In order to repair your device under warranty, we would need the phone sent to our service center in the US. You can still have your phone repair in your area, however, it wouldn't be covered under warranty. If you would like assistance with setting up a repair and sending the device to the US, you can send us a private message to the link.

SamsungDarius · Wednesday

The Powerbot has Cliff detection in its features. While performing an Auto Clean or Spot Clean, you can enable the Edge Clean master function that allows the unit to clean the edge without going over the edge. The Tape is just to block off areas from the device. The tape would have to stay down for the device to detect it.

SamsungDarius · Wednesday

Is this also happening on all sources of the TV and have you attempted a Picture Test on the TV?

SamsungDarius · Wednesday

@userPKe6QFpZEy, for assistance with this concern. Please send us a private message to the link.

SamsungDarius · Wednesday

Take a look at this link for directions on how to use the Edge Lighting.

SamsungDarius · Tuesday

Follow the directions below. 1. From any Home screen, tap Apps. 2. Tap Settings > General maintenance. 3. Tap Date and time. 4. Tap Automatic date and time to select the checkbox.

SamsungDarius · Tuesday

Have you already checked and cleaned the charging port?

SamsungDarius · Tuesday

Thank you for providing more details to me. The first thing I would recommend is simply trying to power resetting the device by holding the Sound Mode button for about 5 seconds. If that doesn't help, try toggle between the Sound Modes. Cycle through Standard, Game, and to the Surround mode and see if that helps.

SamsungDarius · Tuesday

Regrettably, support for non-US models is very limited. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link: http://www.samsung.com/visitcountry.

SamsungDarius · Tuesday

What type of cycles are you using and does this happen with all load sizes of clothes?

SamsungDarius · Tuesday

I apologize for the inconvenience. If you have any questions or concerns, please feel free to send us a private message to the link.

SamsungDarius · Tuesday

Can you provide more details of this concern? I just want to make sure I understand correctly. You are getting the audio from the left surround speaker and in the left sub-woofer, is that correct?

SamsungDarius · Tuesday

We're always happy to help in any way we can. Thanks again for being part of our Community!

SamsungDarius · Tuesday

Just wanted to confirm it has the latest firmware installed on the TV. I can't really say for sure if this is normal behavior. If you like, we can have a tech come to take a look at the TV to confirm this. Please send us a private message to the link with your serial number.

SamsungDarius · Monday

Can you provide more details of your concern and a model number?

SamsungDarius · Monday

If you are still experiencing issues with your ice maker, please send us a private message to the link.

SamsungDarius · Monday

May I have the model number of the washer? How long has this been happening?

SamsungDarius · Monday

You can try installing the firmware version manually. Please follow the directions below for the 1st part of downloading the firmware. You can download the firmware here. After searching for your model number, locate the firmware download for your TV, and then select the .exe file in the firmware section. http://www.samsung.com/us/support/owners/product/UN40H5201AFXZA -After clicking on the .exe file you may see a security warning similar to the image below. Click "Save". -Select the folder you would like to save the file to. We recommend the Desktop. Then click "Save" -The file will download. When finished, locate the file on your Desktop and double-click the file to "Run". -WinZip or a similar compressed file extraction program will open, click "Browse..." and select the folder you would like the firmware saved to. Again we recommend the Desktop. -WinZip will extract the files. The number of files will depend on the firmware. Click "Ok" and close WinZip. -You will now have a folder(s) in your selected save location (the Desktop). Copy or move that folder(s) to your USB flash drive. IMPORTANT: -The number of folders and the name of the folder(s) will depend on your TVs firmware version. -When you copy or move the folder(s) to your USB flash drive do not place it in a subfolder. If it is in a subfolder the TV will not be able to find the firmware.

SamsungDarius · Monday

The 2.2 GHz is the maximum frequency of the clock to each core. However, the speeds can fluctuate depending on the programs that are running. If you are looking for an upgrade for your tablet, you can check out our Galaxy Book.

SamsungDarius · Monday

Can you tell me the current firmware version your TV is running?

SamsungDarius · Sunday

Unfurnatley, there isn't a method to turn off the display.

SamsungDarius · Sunday

It is possible the Intelligent Mode is affecting the Audio Mode. You may have to turn it off. To turn Intelligent Mode on or off, press the Select button. To set the detailed options, press the up directional button, and then select Intelligent Mode Settings.

SamsungDarius · Sunday

@userWQ7KRa0pJL, for assistance with this concern, please send us a private message to the link

SamsungDarius · a week ago

Your device may require an update. If you have a USB drive, you can use that to download the latest firmware from here and manually install it to your soundbar.

SamsungDarius · a week ago

You can find replacement parts by visiting Samsungparts.com. There you can find detailed information on specific parts available for your model fridge.

SamsungDarius · a week ago

May I have the model number of the TV?

SamsungDarius · a week ago

Have you attempted to power reset the unit by unplugging it for about 5 minutes? You can also do this by switching off the circuit breaker to the unit for 5 minutes.

SamsungDarius · a week ago

I apologize for the frustration. I would be happy to look into this for you. Please send us a private message to the link with your model number and the serial number.

SamsungDarius · a week ago

Can you provide the model number of the TV? This will help us walk you through the possible steps.

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