Samsung

SamsungDarius · Saturday

Please send us a private message with your model number and the serial number to the link.

SamsungDarius · Saturday

May I ask who installed the unit? Do you have the Energy Saver mode turned on?

SamsungDarius · Saturday

@userLw2z7KXQnA, please send us a private message to the link with your model number and the serial number.

SamsungDarius · Saturday

If you would like, we can always have another service technician take a look at it. If you would like to proceed with service, please send us a private message to the link.

SamsungDarius · Saturday

Is there a bright white flash when you turn on the device? When do you notice the white flash?

SamsungDarius · Saturday

What device are you connecting your speaker to and have you double checked it is up to date?

SamsungDarius · Saturday

Are you sure your Do Not Disturb or Power Saving is not enabled? Your phone may not be receiving notifications due to enabled settings for Power saving or Do not disturb. Either one of these settings will limit your phone's ability to receive notifications.

SamsungDarius · Saturday

Try power resetting the TV by unplugging it for a few minutes and plugging it back up.

SamsungDarius · Friday

Have you tried replacing the HDMI cable for the TV?

SamsungDarius · Friday

@mrsn10, for further assistance, please send us a private message to the link.

SamsungDarius · Friday

I'm having trouble pulling up this model, can you confirm this is a US model for me? Have you checked for updates for your phone?

SamsungDarius · Friday

Do you notice this concern on all sources of the TV and have you tried replacing the HDMI cables for the TV?

SamsungDarius · Friday

Thank you for that. Can you tell me your baseband version and the name of your carrier? You should not need to do this every time you pair your Bluetooth device to your smartphone: your smartphone/tablet should remember the Bluetooth device and pair with it automatically when Bluetooth is enabled on your smartphone and your Bluetooth device is turned on and within range.

SamsungDarius · Friday

Please provide an image of the 2 Night Mode filters.

SamsungDarius · Friday

Try doing an Auto Restart on the device. Follow the direction in the link.

SamsungDarius · Friday

I was referring to the 2 Night modes you have. Can you provide a screenshot? Also, clearing the cache help with this concern as well. On directions on how to clear the cache, follow the steps in the link.

SamsungDarius · Friday

I can assist you with this concern. Please send us your IMEI number to the link.

SamsungDarius · Friday

May I have your full model number?

SamsungDarius · Friday

I believe you are getting this message because the Fast charging is not enabled on your device.

SamsungDarius · Friday

Have you tried uninstalling the app and reinstalling it?

SamsungDarius · Friday

Can you provide a screenshot of the symptom?

SamsungDarius · Thursday

Can you tell me the model headphones you're using? Some headphones have a setting where your able to adjust the notification from the app.

SamsungDarius · Thursday

Have you tried contacting Sprint? It is possible this is a issue with your phone provider, they could be updating their system.

SamsungDarius · Thursday

To resolve this concern, we suggest you call 844-726-7297 to speak with a Samsung Pay support representative over the phone.

SamsungDarius · Thursday

You can change the Time manually. From Settings, tap General management > Date and time. The following options are available: • Automatic date and time: Receive date and time updates from your wireless network. When Automatic date and time is disabled, the following options are available: – Select time zone: Choose a new time zone. – Set date: Enter the current date. – Set time: Enter the current time. • Use 24-hour format: Set the format for displaying time.

SamsungDarius · Thursday

You cannot read the content of the notifications with the screen off entirely. Enable Double tap to wake. After a double tap, your lock screen will turn on. Then you can read your notifications. To enable double tap, go to Settings>Advanced features>Motions and gestures.

SamsungDarius · Thursday

Have you made sure your device is up to date?

SamsungDarius · Thursday

Check your Status Bar Settings in your Notification settings. From Settings, touch Notifications. Touch Status bar, and then adjust the desired settings.

SamsungDarius · Thursday

I apologize for that; I had to test this out on Fornite myself. Have you double checked the voice chat is turned on and Push to talk is turned off in the Fortnite settings? Also, make sure, you have the permissions for audio through your mic turned on. To do this, go to Settings > Apps > Fornite > Permissions. There you should check to make sure the chat permission is turned on.

SamsungDarius · Thursday

May I have your model number of the device?

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