Samsung

SamsungDarius · yesterday

May I have the model number of the fridge?

SamsungDarius · yesterday

By any chance, can you use another mobile device to test if the Smart View function is working properly? This way we can determine if the TV is causing this concern, or if this is a compatibility problem.

SamsungDarius · yesterday

Can you provide the full model number of your device for us?

SamsungDarius · yesterday

First thing I would recommend checking is if the tv is up to date. Can you tell me the current firmware version the TV is running?

SamsungDarius · yesterday

Can you provide the full model number of the tv and the current firmware version the tv is running?

SamsungDarius · yesterday

For assistance with this concern. Please send us a private message to the link below. http://bit.ly/2hQXHNu

SamsungDarius · yesterday

Can you tell us the firmware version the TV is running?

SamsungDarius · yesterday

Can you provide the model number of the remote?

SamsungDarius · yesterday

To make sure you followed the steps on connecting your device correctly, can you take a look at the link below? It is a complete guide to setting up Smart View. https://www.samsung.com/us/support/answer/ANS00062585/

SamsungDarius · yesterday

If you would like assistance with this concern, please send us a private message to the link below. http://bit.ly/2hQXHNu

SamsungDarius · yesterday

Have you already attempted resetting it by turning out the circuit breaker for a few minutes?

SamsungDarius · yesterday

Regrettably, we do not have this information. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link:http://www.samsung.com/visitcountry

SamsungDarius · yesterday

Have you already tried reseting the ice maker?

SamsungDarius · yesterday

Regrettably, support for non-US models is very limited. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link: http://www.samsung.com/visitcountry

SamsungDarius · yesterday

I attempted to pull up the model details and the serial number is coming up invalid for me. Can you double-check this and send us the right serial number in a private message in the link: http://bit.ly/2hQXHNu

SamsungDarius · yesterday

Is it just the Hevey light that is blinking on the unit? Have you tried power resetting the error code by turning off the circuit breaker for a few minutes?

SamsungDarius · yesterday

Can you provide an image of the symptom for us?

SamsungDarius · yesterday

Knox is Samsung's security software aimed for your device. I don't believe there would be a way to disable it. However, to receive support about this inquiry, I would recommend visiting this link for further assistance: https://www.samsungknox.com/

SamsungDarius · yesterday

Can you provide the model number of the TV?

SamsungDarius · yesterday

We would be happy to look into this for you. Please send us a private message to the link below. http://bit.ly/2hQXHNu

SamsungDarius · yesterday

For us to look into this concern, please send us a private message with your serial number to the link below. http://bit.ly/2hQXHNu

SamsungDarius · yesterday

It is possible there is still a warranty for the seal system for the fridge. If you would like for us to look into this for you, please send us a private message to the link below. http://bit.ly/2hQXHNu

SamsungDarius · yesterday

Can I get the full model number of the TV and the current firmware version the TV is running?

SamsungDarius · Wednesday

It may be beneficial to take your device to a uBreakiFix service center and have a tech take a look at the device. You can locate one by visiting the link below. https://www.ubreakifix.com/locations

SamsungDarius · Wednesday

I'm not sure I understand your question all the way. Are you asking if someone can change your Source of the TV using the SmartHub? If so, the answer would be no. you can only manually change your source by using the remote or the buttons on the TV. May I ask what source do you currently turn on it? Also, what port do you have your cable box connected to?

SamsungDarius · Wednesday

For support on your SSD, please reach out to our dedicated memory support team. This team’s operation hours are Mon through Fri 9 AM - 12 AM, and Sat 9 AM - 9 PM. They can be contacted by phone at 800-726-7864.

SamsungDarius · Wednesday

@Gooner21, Are you having this problem in the Members app? If so, you would have to use a browser to send us a message.

SamsungDarius · Wednesday

For assistance with this, please send us a private message to the link below. http://bit.ly/2hQXHNu

SamsungDarius · Wednesday

To assist you with this, may I have the model number?

SamsungDarius · Tuesday

If you are looking to replace the knobs, you can visit samsungparts.com to purchase a replacement.

Samsung

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