I have a Galaxy Note 8. I purchased it because I had 2 Galaxy s8 phones that also experienced this problem. I'm having the same issue and I just bought this phone in June. Not only does it do it with Google play,Spotify and Pandora but it also does it on videos. It's very frustrating! It happens on Netflix, YouTube and Amazon's movie app. I wish they would fix the issue. I have tried all troubleshooting steps above.
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