I love it @Lrock ! The community appreciates your assistance and input!!!
@Diaboyos Our Community is peer-to-peer support area. Much of the help will come from fellow Community members, such as Lrock! 🙂
However, if you're ever in need of assistance from Samsung directly feel free to PM a moderator, reach out to us on Facebook or Twitter, or call 1-800-726-7864 to speak with a live agent! 🙂
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Hello, Daphne!
I completely understand the frustration with trying to get this matter resolved. Please allow one of our moderators to assist you with this directly. Can you please send myself or @Samsung Moderator a message along with your contact information, the Model & the Serial number of your unit, and a copy of the original bill of sale? We're happy to look into this further for you!
All you would need to do is click on my name or the Samsung Moderator hyperlink and then select the message option.
To send the photo of the Receipt (Bill of sale) You should be able to drag and drop that photo into your message, if you're not able to do that please just send that to our email at, samsungcommunity@sea.samsung.com Please make sure to include a link to this thread so we can reference whom it belongs to.
We would need to look at this on a case-by-case basis to make the best determination for a resolution in this case.
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Hello! I'm so sorry to hear about this situation, and can only imagine how frustrating it is to have already gone through one replacement and the same situation occur again. I also understand your concern with the screen as well overall.
Did Best Buy take care of the situation, or are you still needing assistance?
If so, please shoot me a Private message with the Full Model & Serial numbers of the television along with the best phone number and full name, I'd be happy to look into this further for you!
(To send a PM, click on my name and select the message option)
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Hello, Great question! I believe you're referencing the other camera. The S8 Ultra has a dual rear camera. So should be 2 camera holes and Flash on the back. 🙂 Hope that helped you!
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Cool Idea! We have tagged your post as feedback for our engineers, should they research feedback on products in the future. Thank you for being a part of the Community!
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Hello! I'm so sorry you guys are missing this feature, and can definitely understand the frustration! I have tagged this post for feedback for our engineers. Unfortunately, as you may already be aware, our Moderators are unable to speculate on future updates, release dates or any ETAs for software development.
Thank you so much for being part of the Samsung Community!
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Thank you to everyone that's been trying to find a workaround. I can confirm that Samsung is currently aware of this with certain 2017 televisions getting a black screen when launching the Paramount + applications. Our Samsung Engineers are working hand in hand with Paramount + app engineers to determine the root cause to resolve this. In the meantime, this solution founded by our members seems to be helping a lot! thank you @AU94cmk71 & @ gneisstomeetu
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For all preorder inquiries please check out the following link: https://us.community.samsung.com/t5/Galaxy-S22/Assistance-needed-with-Pre-Order/m-p/2184839#M90
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Your data usage can't be reset, in a manner of starting data over from 0. The amount of data you're able to use is determined by your carrier. If you're in need of more data, you would need to contact your carrier and see what alternative plans they have. There are some carrier providers that do offer unlimited plans, which may be something you'd like to look into.
I would also recommend checking out the following link to learn how to manage your existing data, should you have trouble with running out and don't have any other options - https://www.samsung.com/us/support/answer/ANS00079018/
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Hello! I can understand your concern, all you would need to do is log in with the Samsung account used to sign up One UI 4 beta program again, you can withdraw the beta program. Here is a resource you can use to find additional FAQs for the beta: https://developer.samsung.com/one-ui-beta#:~:text=To%20remove%20the%20beta%20software,data%20generated%20during%20beta%20testing.
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12-03-202106:52 AM (Last edited 12-03-202106:58 AM) in
12-03-202106:52 AM
Hello! Thank you so much for reaching out to the Community! We're sorry but sadly the registration for Z Flip 3 One UI beta program has ended. That would be why you're not able to see the option available. I know this stinks to miss the deadline, but don't worry we will have future betas that you may be able to participate in the future! We hope you can participate in the program next time, and we thank you for being a part of our Samsung Community and joining our Samsung Family! 🙂
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12-01-202111:17 AM (Last edited 12-01-202111:17 AM) in
12-01-202111:17 AM
Hello! I'm so sorry to hear about this! I can definitely understand losing your food first thing is not a wonderful way to start off the day 😞 ... We'd be happy to help you look into service options, as based on your symptoms it does sound like a service-related matter. Please message one of our moderators with the following information so we can seek the best resolution for you. Name: Street address: Phone Number Email: Place of Purchase Full Model Number: Serial Number: ( To PM A moderator just click on my name or any of our mod's names and select the message option or you can click the following link: http://bit.ly/2tCGnGK )
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Hello, @userDvOyCfKXlb. Thank you for bringing this to our attention. I would definitely like to have our specialized team speak with you a little more about this. Can you please send me or another moderator a private message with the full model and the serial number of the unit along with your contact information?
Name:
Street address:
2 Phone Numbers:
email:
place of purchase:
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Hello, Ankey! Thank you for reaching out to our community. I'm not sure exactly what you're referring to when you state phone bill so I have broken down two scenarios below and I hope that one of them will be an answer to your concern! If you have any questions or need clarification please feel free to follow up with us here and provide additional details.
Are you trying to pay for your phone plan or service?
If so, you would need to reach out to your carrier for the payment options. Most carriers do offer apps you can download on your phone to make payments quickly and easily. You would just need to check in with your service provider to see what those payment options are.
Are you trying to pay for your phone that you financed through Samsung?
If you're trying to make a payment on a phone that was financed through Samsung, please follow the following link -> https://www.samsung.com/us/financing/
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Hello!
First, you would need to make sure that the printer supports mobile printing. I think it would be best to reach out to Dell directly for assistance with printing from mobile. This way they can check your specifications and walk you through the setup with your phone and other devices.
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10-11-202111:11 AM (Last edited 10-11-202111:19 AM) in
10-11-202111:11 AM
We sincerely apologize for any frustration, however, we will be blocking this thread from further replies, as there is an accepted solution. If the troubleshooting steps were completed, and the symptoms have not gotten better, service is required. Meaning you will have to get your unit repaired.
We've found leaving comments open causes more of an issue, as people are not reading the accepted solutions, and they get buried among unnecessary comments. By block replies, we can keep the thread clean and it will make it easier for other users to locate the accepted solution.
If you have a similar issue but somewhat different, please feel free to create a new post, or would like to provide alternative details if you're the original poster of the thread or it didn't resolve your symptoms, you're welcome to reach out to a moderator via private message to discuss further. We thank you for being a part of the community and appreciate all posts, but we have to make sure we keep things maintain properly and keep our threads clean as possible 🙂 Thank you for your understanding.
Please make sure to review the guidelines: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-General-Guidelines/ba-p/459817
If you ever have any questions about why something is moderated in a certain manner feel free to reach out to a moderator directly, out of respect, rather than posting on a thread We're always welcome to discuss it with you directly.
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10-07-202104:05 PM (Last edited 10-07-202104:06 PM) in
10-07-202104:05 PM
Hello, There! Can definitely understand your concern with the app no longer showing. In most cases, when an app seems to be missing from your TV or you can't find it, it may have been retired. Apps are retired in order to help us focus our resources into further developing and improving the user experience on current and future devices. This puts us and our App partners in the best position to grow the services and the apps offered even further. If you use any of these apps, we want to give our heartfelt thanks for your support, and we hope you'll continue enjoying your experience and your Samsung TV. Please check out the following link: https://www.samsung.com/us/support/troubleshooting/TSG01001078/
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Hello, If you're experiencing Issues with full compacity or errors such as this, first please make sure your software is completely up to date. Next, it's recommended to contact our Remote management team to do a service mode reset of the television. That should clear up the issue, if you continue to have trouble from there, service may be required, To speak with our remote management team call, 1-800-726-7864.
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At this time, Samsung Free doesn't support mirroring from phone to tv. However, we have marked your post as feedback for our developers. Meanwhile, users can watch the same program both on the watch tab of Samsung Free and TV Plus of Samsung Smart TV.
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08-23-202102:18 PM (Last edited 08-23-202102:24 PM) in
08-23-202102:18 PM
Hello, I have checked your account, and do see that the email has been verified. More than likely you're trying to reply on a thread that has been locked. Normally, If an accepted solution has been chosen for a thread the thread does get locked from further replies. This is done so that way we don't have a bunch of conversations within the thread after a solution is provided. By locking the thread, it can help users locate the accepted solution a little easier without shuffling through too many unnecessary comments. As always if the accepted solution does help you go ahead and heart/like the accepted solution to let others know that the solution worked for you.
The Best practice before posting in the community is to always search for any similar posts that relate to your inquiry. If there's any inquiry already posted with an accepted solution, that should resolve the situation. If the accepted solution posted does not help, you're always more than welcome to private message one of our moderators for further assistance.
And as always we welcome anyone that may be having issues with their Community account to private message any of our moderators directly. We're always here to help! 🙂
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08-19-202103:54 PM (Last edited 08-19-202103:58 PM) in
08-19-202103:54 PM
Wow! Really seems like you've been through a lot! I'm so sorry to hear about all the trouble. If there's something one of our moderators can do to assist you in any way, please let us know by sending us a private message. Samsung is well aware that everyone uses their phones for just about everything nowadays and safety is definitely key. Please check out this link to learn how Samsung keeps your Galaxy Secured!:https://www.samsung.com/global/galaxy/security/
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07-28-202102:48 PM (Last edited 07-28-202102:49 PM) in
07-28-202102:48 PM
Oh no! I'm so sorry to hear this. Can you please send us a private message with the full model and serial of the unit? We'd be happy to look into this case further. http://bit.ly/2ihPL97
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Hello there, I can definitely understand how frustrating this could be not to be able to use the phone as intended. Please try the following troubleshooting to see if this helps: https://www.samsung.com/us/support/troubleshooting/TSG01003245/ , If this does not help, we can only advise reaching out to your carrier for further assistance in this matter.
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Hello, I'm sorry, based on your inquiry, this would be a question for Chime. Please reach out to their support team directly, as sounds like an app coding situation. https://help.chime.com/hc/en-us
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I'm so sorry to hear about this experience, definitely sounds frustrating, to say the least! Can you send us a private message, we'd like to obtain some additional information from you and try to figure out how to get this feedback where it should go to make sure it's forwarded properly. ^Justin
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Hello,
Thank you so much for the feedback. I can definitely see what you're saying. Your comments have been tagged as feedback for our developers to review in consideration. Thank you for being part of the Community!
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Hello, Albert1126! You should be able to go through the settings on your account to make any changes. If you're not able to do it on a mobile device, please try on a computer. If you're still not able to change it from the settings you can always feel free to contact our Samsung Accounts team for further assistance: 1-855-795-0509
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Hello Jeff. Thank you so much for the feedback! We're unable to speculate future updates or features that could be added, but we do find this to be a great idea. We'll tag your post as feedback to be reviewed by our engineers. 🙂 Thank you for being part of the Community!
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Are you not able to reach out to the retailer? If you just purchased it normally there's return policy where you can get the unit replaced. I know that our Manufacturer's warranty will not cover a discoloration, because this would be considered cosmetic damage, and any cosmetic damage is not covered by the limited one year manufacturer's warranty. I would reach out to them to see what options would be available for you.
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