- About Ken C
05-04-2020
08:14 AM
Do you have dark mode on? For some reason, certain apps don't theme while dark mode is activated.
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04-03-2020
05:32 AM
3 Likes
Just recieved the phone a couple days ago, feeling elite!
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03-10-2020
07:04 AM
I'm having the same issue, but I did financing through Samsung. My order isn't canceled (yet), but there's been no activity on it.
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03-10-2020
04:44 AM
I wish they would go ahead and cancel mine. I ordered 2/22 and have received no information on the order. Customer support has been less than helpful as well.
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03-08-2020
06:02 PM
Well, I am still keeping my S10, just crazy that there's been no info on my order. Don't like it just hanging out there like that.
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03-06-2020
03:57 PM
1 Like
Well, I think I've reached the final stage of grief: acceptance. It doesn't matter when my order gets here, because I've decided to just return it and stick with my S10+.
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03-06-2020
10:58 AM
1 Like
Yeah tried both. Actually the online chat seems to be mostly canned responses.
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03-06-2020
10:45 AM
How did the conversation go? I've tried Samsung a couple times today, but haven't been getting any information except "You will recieve tracking info when the order ships"......
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03-06-2020
07:55 AM
@userEqoawgaApD I'm sorry to hear that. I guess if that happens to me, I'm just gonna cancel and not reorder. Samsung financing was kind of my only option as I'm still paying on my S10 through my carrier.
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03-06-2020
07:46 AM
No, you were saying if I refused the delivery, the order would be effectivly canceled, I was saying it needed to be delivered first for me to do that.
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03-06-2020
07:12 AM
1 Like
Do you still have the option to cancel? If so, and you want the phone right now, you can go for it. However, if you cancel, you'll lose all the pre-order freebies.
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03-06-2020
06:11 AM
2 Likes
@cbreeden I did call yesterday once I knew the order would miss the shipping deadline and got a reference number. They did "guarantee" it would arrive today, but as that's not going to happen, I'll be calling again.
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03-06-2020
06:02 AM
2 Likes
I feel for you. I'm in the same boat, did the "pre"pre-order and it didn't make a difference...
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03-06-2020
04:08 AM
Still absolutely no information about my order, and now I'm missing the release date. Really disappointed with how Samsung handled this.
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03-05-2020
05:39 AM
2 Likes
Still no information. Samsung pretty much reiterated they were only going to try and help me when my order misses the official release date tomorrow, which is unfortunate because at that point I wouldn't receive my order till next week at the earliest.
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03-05-2020
05:17 AM
2 Likes
Correct. The home button press was discontinued with the S10 line.
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