We could have this serviced, but you would be responsible for the cost due to the television no longer being under warranty. If you would like us to set that up, feel free to send a private message with the full model and serial number: http://bit.ly/2ihPL97
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We could have this serviced, but you would be responsible for the cost due to the television no longer being under warranty. If you would like us to set that up, feel free to send a private message with the full model and serial number: http://bit.ly/2ihPL97
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Were you provided with a transaction number or were you just given the contact information for a service center? I would be happy to schedule you with a technician if that's what you're seeking, but if you are wanting to repair the television yourself, the best bet would be to call out parts distributor J&J international at 800-627-4368.
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If you're seeing this across all sources and inputs, service would be the next step. If you send me a private message with the full model and serial number, I would be more than happy to look into service options: http://bit.ly/2ihPL97
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We would be more than happy to assist with this. Could you provide the model of your television? It honestly sounds like a button could be stuck on your remote.
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Ah! That's bound to be frustrating. This is something that will require service. If you send me a private message with the full model and serial number, I would be happy to get that set up for you http://bit.ly/2ihPL97
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That error indicates that there is an issue with the motor. This would require service. If you would like to move forward with service, please send me a private message with you serial number so that we can look into your warranty status: http://bit.ly/2ihPL97.
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Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
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@Diaboyos was correct. This is something that would require service. If you would like to look into service options, feel free to send me a private message with your full model and serial number. http://bit.ly/2ihPL97
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This is an interesting one. By any chance could you try unplugging your modem and powering the television on? Could you provide the model of the television? It's possible that you would need to update the television. Hopefully we can help ease your frustrations a little bit.
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Oh no! We would be happy to try and help ease your frustrations. Could you provide the model of the fridge? Anything out of the ordinary on the display panel?
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I would be happy to look into this further. Could you provide the model of the television? Which firmware is running on the television currently? Are you using the television speakers or an external source? If need be we would be more than happy to get you scheduled for a repair technician if it's needed.
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In most cases it would need to be ordered by an authorized service technician. You could reach out to our parts distributor J&J international at 800-627-4368 and they may be able to better assist you with ordering parts.
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Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
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Oh no! I the ice maker just not making ice? What exactly is the trouble? Here is a link with some troubleshooting to utiliize: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice if not of the troubleshooting is effective, you're welcome to send me a private message and we can look into service options. http://bit.ly/2ihPL97
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Oh no! That's bound to be super frustrating. Have you attempted to plug the television into an outlet directly? If not, please give that a try. If you are still getting the blue screen afterwards the next step would be to have the television serviced. If you would like to move forward with that process: http://bit.ly/2ihPL97
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I would be more than happy to look into this for you! Could you send me a private message with your model and serial number along with a picture of your screen? http://bit.ly/2ihPL97
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If you haven't attempted it already, try pressing and holding the "Door Alarm" button until you hear a chime. If that doesn't rectify the issue, the next suggested step would be to have a technician out to look at the unit. If you would like to move forward with that process, send me a private message with the full model and serial number: http://bit.ly/2ihPL97
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That is correct to an extent. This particular model doesn't allow any sort of the recording on the television internally. Some of the international models do have this function where you could plug a USB and record from the television directly. I do apologize if this has caused any inconveniences.
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Oh no! I completely understand how frustrating that this can be. Are you noticing any error messages on the display or anything before it stops cooling? If you would like, you are more than welcome to send me a private message with your full model and serial number so that I can start the service process: http://bit.ly/2ihPL97
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I completely understand how frustrating that this could be. While we normally suggest reaching out to an authorized service technician, if you are looking to complete the repair yourself, you would need to reach out to our parts distributor J&J international (800-627-4368) and purchase a copy of the service manual for parts information.
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