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07-16-2019
10:23 AM
1 Like
would like to hear some opinions about the WiFi connection stability as I noticed some sort of pattern
- is it different if you have WiFi connection as always ON rather than Auto?
- does the connection become unstable when the battey is low (under 30%) ?
any other remarks?
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07-14-2019
08:43 PM
Reset network. Rebooted router
Cleared cache
Restarted watch and phone
Finally worked
Hopefully no more hickups
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07-14-2019
03:48 PM
3 Likes
Are you having any issues today with connection over wifi?
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07-08-2019
09:56 AM
As I commented in another thread. It connected this morning
but whole of Sat & Sun July 6th&7th it did not even with resetting
something up but I beleive it's not the watch itself. Many had the same experience
Thanks for checking on it
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07-08-2019
09:54 AM
Watch Model Number: SM-R800
Watch Software Version: R800XXU1CSE1
Model of Phone Connected to: S10e
Phone Hardware Version: REV1.0
Phone Baseband Version: G970USQS1ASDA
Phone Android Version: 9
Carrier: Sprint
Galaxy Wearable App Version: 2.2.24.19031361
Galaxy Wearable Plugin: 2.2.05.19050851
Thanks
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07-08-2019
08:08 AM
Tried that
And after 30 mins it's connecting now
Hopefully it lasts
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07-07-2019
05:24 PM
1 Like
seems July 6th is the day
same here as I reported on another topic
Model: SM-R800
One UI Version 1.0
Tizen version 4.0.0.4
Software version R800XXU1CSE1
Phone: Galaxy S10e
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07-07-2019
09:43 AM
The watch connects to WiFi fine. I tested and the interent browser on the watch works and connects to sites.
Bluetooth connection works
GPS works
So exactly what component that's not working to connect watch to phone over WiFi?
I am sorry but seems all of customer support are just guessing!
again this is not individual issue, it's been reported over and over by this watch users. Add to that floor count too.
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07-07-2019
09:13 AM
I did that while contacting customer support
did not help at all
then I was advised to send watch for repair
what exactly neded to be repair? is it software issue or hardware issue?
this issue has been reported by many here
I am so disappointed in this product. for the $$ paid, the performance hasn't been met.
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07-06-2019
06:31 PM
2 Likes
This morning the watch canno loger connect
tried all solutions reported here on the forums
nothing worked
any advice?
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07-06-2019
06:14 PM
watch disconnected today
tried everything, still nothing
dunno what else to do!
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06-16-2019
06:16 PM
1 Like
mine has never counted floors
it's been an issue with Samsung. Had same issue on Fit Gear 2 before
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06-16-2019
05:59 PM
This issue usually comes on and off for several hours
a bit frustrating but the solution mentioned helps
in my case, it didn't fix the issue imemdiately but took like 1hr for it to work again
Guess something we got to live with till Samsung fixes it for good
Thanks
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