stanl56
Samsung Care Ambassador
- 259 posts
- 11 likes given
- 3 solutions
- 7 likes received
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- About stanl56
4 weeks ago
Here is Samsung's official use of the USB-C port/connector:
Use headphones or audio adapters
The Note10 includes AKG headphones that have a USB-C connector. Just connect the headphones into the USB-C port on your phone – the same one your charger goes in. You can also use Bluetooth headphones to listen to everything without wires.
Note: When using dual adapters to charge and listen to audio at the same time, the adapter may overheat and cause audio or charging issues. Use only Samsung adapters and accessories with your phone.
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08-18-2019
02:33 PM
@Samsung_9Ob53L5 wrote:
Hello guys! I have an unlocked s10 and I am using Sprint service. At home we all have sprint and the service in my friends iPhone x works great while at my s10 is really really slow. You guys know if this is a phone issue or if Samsung is going yo solve it??
Thank you!!!
Does your friend also have Sprint? Have you cleared the cache on your phone, checked apps running in the background. Since you're on Sprint, have you gone to your local Sprint store and asked them to look at your phone?
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08-10-2019
11:17 AM
I can tell you that the Note 10/10+ S-Pen does not have this ability. You can however use the S-Pen to write notes on the screen while the phone is asleep & then save the notes!
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08-04-2019
06:29 AM
1 Like
If your device is unlocked you'll have to download the app for your specific carrier. I have an unlocked S10+ with AT&T and had to download their visual voice mail app from the app store.
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08-04-2019
05:48 AM
1 Like
There's a switch in the pull down settings, for wireless power share.
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07-28-2019
10:43 AM
Normally the camera app saves to the DCIM/Camera folder in either internal or SD storage. Looks like your using a third party app. I suggest you contact the developer of the app for additional assistance.
Sorry I can't be of any more help.
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07-28-2019
08:23 AM
The camera settings have a save option. Check it out. You can can specify where to save photos.
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07-19-2019
04:52 AM
The Samsung wireless chargers have a fan in them. Is the noise comming from the charger or the phone? You should be able to feel a slight breeze coming from the back of the charger. The noise should subside the more you use it. If not I suggest call Samsung support.
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06-04-2019
05:10 AM
Have you tried clearing system cache? How about Smart Switch when connected to a PC? Does it show an update is available? Last resort is backing up everything with Smart Switch then do a factory data reset. After the reset check for system updates. Let us know if that works.
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03-21-2019
03:28 PM
I use the multiple wallpaper feature too and it's a pleasant surprise to see what the new wallpaper is in the morning!
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03-06-2019
05:44 PM
I received my S10+ today and shipped an S9+ back by FedEx today. You should have received an email with instructions and an attachment for the return label! Check your s*pam folder.
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03-04-2019
05:28 AM
Received the shipped & FedEx emails this am. - Model/Color/Capacity: S10+ Prism Blue, 128GB - Carrier: Unlocked / AT&T - Order Date: 2/21 - Original "Ships By": 3/8 - Shipping Date / Carrier: 3/4 - New Estimated Delivery Date: 3/6 by 8PM
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02-26-2019
01:46 PM
3 Likes
Not that it makes any difference, but I preorderd the Unlocked S10+ on the morning of the 21st and my order still says "shipping by March 8th". I am pretty sure orders are first come first served. Almost all companies work this way. I don't understand why people are upset if they didn't order quickly!
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02-21-2019
03:18 AM
1 Like
Give it a few days. I had the same issue after the beta one UI installed on my note 9. Battery usage is excellent now. @SexyPinata525 wrote: My note 9 had good battery life before the Android 9 update... And now I can't even get through a 5 hour shift at work before it's at 50% and I hardly use it... What the heck is up with that ???? Sprint Note 9 of that helps.
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11-19-2018
06:00 AM
1 Like
@userHEcN0rz84v wrote: The whole reason I bought the s9+ was the promise on linux on dex and now it's not even available on my phone. If you were able to get in on the One Ui (Pie) beta, Dex is now native, no dock necessary! Just need a USB-C to HDMI adapter. So the Linux on Dex might work on the S9+ SM-G965U1
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08-11-2018
08:47 AM
@AEMarz wrote: @SJohnson wrote: @AEMarz wrote: So very disappointing. The Note 9 is such a beautiful phone but yet it’s already outdated from the factory with OS Android Oreo! Why is it so difficult for Samsung to released a phone with the most up to date Android OS (in this case Android Pie)? For god sakes plan ahead! Make it happen for once. Always behind the curve on Android OS!!!!! Come on Sammy! You guys are way to large of a company not to be on top of this. Android p is going to be released soon I’ve been looking on line and I’ve read it might be released in February. 6 months later ! A half a year since it’s release. That’s just ridiculous and unacceptable for a company of this caliber don’t you think? Considering how many carriers have Samsung devices and the time frame for testing Pie on the Note 9. Six months after release is pretty reasonable.
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06-29-2018
08:37 AM
Yes, happens a couple times a week. Closing all apps or restart usually fixes it.
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05-22-2018
04:38 PM
@user4cPeMY3KMZ wrote: Have you tried enabling wifi calling from your phones dialer settings? If you can point out exactly where one would enable wifi calling in the dialer settings of an unlocked S9/+ I would be eternally grateful! 😳😳😳
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05-04-2018
10:15 AM
@SamsungTrevor I too am having the music pausing issue. Any music app pauses when I receive some message or other app notifications sometimes the music resumes, sometimes it doesn't. Most annoying is when I receive a phone call and the music never resumes! Model S9+: SM-G965U1 Baseband: G965U1UEU1ARBG Carrier: AT&T
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05-02-2018
11:01 AM
@JWilsonTL Contact your state's consumer protection bureau/agency, and lodge a complaint with the BBB. There's a slim possibility the state agency might help, but it's worth a shot.
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05-25-2017
11:42 AM
@Karusai wrote: I would burn a copy of G-Parted or put it on a Pin Drive, boot into it with the PC, and use the Disk Scanners/Utilities in there. G Parted is Linux, the only OS which will work 100% with an Android Device MicroSD Card. Thank you, I'll give it a try.
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05-25-2017
10:20 AM
@SamsungViv Thank you the quick response. I did try reseting the card, didn't work. I'll try safe mode and report back.
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