- Samsung Community
- :
- About bdplayer81
Monday
1 Like
Thought I'd provide an update. After working for about 1/2 of the day, the phone has gone back to not installing apps or app updates as well as being very delayed on app notifications. I'm not sure what else there is for me to do with it.
... View more
Monday
1 Like
This website isn't letting me reply to any messages from page 2 of the thread so I apologize if this is out of order. Here's where I'm at now. On Sunday morning I did another factory reset. This time I did not re-install any previous settings or apps. Just my contacts and SMS history. The phone worked really well after that. I documented every change I made to the phone and the apps I installed. By the time I went to bed last night, the phone was getting sluggish on downloads again. I went back and deleted the last app I had installed and tried another download and that didn't help. So it seems it's not related to any app I have installed. I cleared the cache on play store and play services, removed my google account and rebooted then readded. That seemded to work. This morning I tried downloading an app and while they're not installing at the pace they usually do, they're working. It sure seems like the issue is caused by something with my Google account.
... View more
Saturday
1 Like
For some reason the site isn't letting me reply to your most recent question... But I had uninstalled all the updates on just the google play store. No changes to play services. I also tried the malware app that was suggested to me and it found no issues.
... View more
a week ago
1 Like
I did another factory reset last night and right after the phone rebooted, the apps were installing like they should and overnight they all updated. This morning, Google Play Store updated and then the apps stopped installing. I uninstalled the Google Play Store updates and that appears to have solved the problem. I'll just stick with an old version of the Play Store for now.
... View more
a week ago
2 Likes
Well I went to ubreakifix and they told me there's nothing they can really help me with. I explained everything I tried including a factory reset and they said I'd have to uninstall third party apps to see if I can find one that's causing the problem. When I got home, I restarted the phone in safe mode and then disabled every app I could on the phone except the play store and the samsung apps. The problem still persists. Is it possible for a third party app to affect the phone while in Safe Mode? Another problem I hadn't mentioned I'm having is receiving push notifications. On Apps like Facebook messenger or gmail, I'm not getting push notifications right away. Even the notification I have a voicemail doesn't show up until sometimes 30 minutes later. Sometimes if I restart my phone, I'll get a bunch of push notifications come in at once.
... View more
2 weeks ago
2 Likes
I've uninstalled all but one app, which I need to access my work computer. I've been using the same app as a control and in both safe mode and regular, the app downloads to 100% and freezes there until I close and restart the google play store app. A different app I tried will get to 84% downloaded and the freeze in both regular and safe mode. That one, when i reboot the play store app, starts over at 0% again.
... View more
2 weeks ago
9 Likes
I'm having issues with my phone updating apps and installing new apps. They get to 99% and then just freeze. At one point I had disabled the google app and that seemed to fix it but now it's back to freezing again. I have tried a whole littany of solutions: - checked storage - 32.5 GB Free - cleared cache and data for google play store and google play services - cleared data and force stopped download manager - removed and added my google account(s) - Cleared partition through the boot menu - tried installing over data instead of wi-fi - disabled and then enabled google play store and reinstalled current version - Did a factory reset I could get apps to update in safe mode but only when my google app was disabled. It would seem to me that's the problem but when I'm not in safe mode, disabling the app does not solve the problem.
... View more
2 weeks ago
That, I didn't try. It looks like the update finished! It seems my apps are updating faster as well. If my understanding is correct, safe mode turns off non-stock apps, so it would seem one of my downloaded apps is causing the problem.
... View more
2 weeks ago
I had been having that same issue before the update so I was hoping the update would solve it. My apps will download to 99 or 100% and then never install unless I reboot my phone. Additionally, I'm not getting push notifications from a lot of apps until I restart. Very frustrating.
... View more
2 weeks ago
36.5 GB free for storage. I have done a factory reset. I have cleared partition from the factory boot screen. I have removed my accounts and re-added them (google and samsung). I can't think of anything else to try at this point.
... View more
3 weeks ago
My S9 installed a system update this morning and after it rebooted, the android "finishing system update" notification has been showing since it rebooted and has been stuck at about 1/6 of the way and is not finishing the udpate. I've rebooted a couple times and tried clearing the cache partition. Can't seem to get it moving. Any ideas that can help finish the update?
... View more
