JoshuaP
Asteroid
- 5 posts
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- 2 solutions
- 3 likes received
- Samsung Community
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- About JoshuaP
10-04-2019
07:50 AM
1 Like
Hey guys, I'm trying to send a message to a samsung mod here, but keep getting an error: You have reached the limit for number of private messages that you can send for now. Please try again later.
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11-13-2017
09:38 AM
2 Likes
1. Make sure that you have not enabled power saving mode. 2. If yes, disable it try clearing data and cache memory of play store app (I also did google play services) from your phone then restart it. Then Check play store for the problem. 3. If no, change the resolution to FHD (1920x1080) then do the same thing(clear cache) and restart the phone and check the problem causing apps in play store.
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10-25-2017
06:53 AM
Currently Google says to contact Samsung, and Samsung says to try a factory reset. I do not want to do a factory reset at this time. I have my 2FA accounts all setup on it. I also would not be able to install some applications if it doesn't fix the issue. If I could be guarenteed it fixed the issue i would do it. But I would need compensation if it didn't work for me to try. As a developer myself, I personally feel it it is a Google Play Store issue in identifying the device.
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10-18-2017
09:01 AM
So, here is a list of apps I can not install on my phone, but can install on my tablet, with the same account. Pinterest Curiosity Graphing Calculator + math PRO D&B Charging Station Word with friends Marvel Spider-Man unlimited IHG Hot Deals & Rewards Bejewled Blitz Star Wars Galaxy of Heroes Chick-Fil-A My TWC Word Search American Express Spend manager Fallout Shelter Family guy the quest for stuff acorns Clash of Clans Battle Camp Google Opion Rewards Angry Birds 2 I am unable to search for any of these apps above in the play store, but can see it in my library. when i try to install there is no install button, just a message saying "Your device isn't compatible with this version" however, it used to be....... Also, when going to the play store on the computer chrome browser, i am unable to install any of those apps onto my phone from there either. Here Is What I Have Tried, But It Still Doesn't Allow Me To Install Certain Applications: Solution 1: Restart You Device Solution 2: Check Your Date And Time Settings Solution 3: Use Mobile Data Instead Of The Wi-Fi Network Solution 4: Make Sure Download Manager Is On Solution 5: Delete Google Play Cache And Data Solution 6: Clear Cache And Data For Google Play Services Solution 7: Refresh The Data Sync Settings Solution 8: Update Your Device Software Solution 9: Reset Your Google Account Solution 10: Uninstall Google Play Store Updates The Only Thing I Have Not Tried Yet Is To "Reset Your Device To Factory Settings". I Do Not Want To Lose Everything. But It Looks Like I Will Need To. I Do Not Think It Will Help, I Think There Is A Different Underlying Issue. I have contacted many of the developers and they are stumped. I have also contacted google, and they have no idea. Here is what i see when trying to reinstall an app that i recently uninstalled: https://drive.google.com/file/d/0B5xDAu5HCgdhSUtfOHYxQk9ndmJWNXh2WmhVTGFEVHV3cDBr/view If you could please help me fix this, i think it started happening ever since the last firmware update.
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