Just got my note 9, 10 days ago. A coworker who was interested in purchading the phone asked me how I liked it. As I was showing her the features I take the pen out and it broke in half (needless to say she is now leaning much more towards the iphone x) I called my carrier and was told Id have to file an insurance claim and pay $200 deductible. I just paid for the dang phone less than 2 weeks ago, Why on earth would I pay another $200 especially when the phone doesnt need replaced just the cheap pen does! Seriously frustrated considering the cost of these devices.
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