LongHiker
Samsung Care Ambassador
- 621 posts
- 10 likes given
- 42 solutions
- 245 likes received
- Samsung Community
- :
- About LongHiker
yesterday
11 Likes
In that screen, it is listing the apps that have files stored on your device. So this means that some 3rd party app that you installed has created temporary files. Once this 3rd party app creates this file, booting in safe mode won't change the visiblity in Device care.
... View more
yesterday
Can you see the videos in the Gallery on on the phone or in My File on the phone?
... View more
yesterday
Do you have one? You don't need one to use Dex with a Note 10. All you need is a USB C to HDMI cable.
... View more
yesterday
What face are you using? If it isn't the default face, are you sure that it supports other time formats?
... View more
yesterday
Do you have face recognition enabled ? Do you have Settings -> Advanced features -> Motions and gestures -> Smart stay enabled?
... View more
Saturday
Open the thread from the sender. The sending number is under the name of the sender in the upper left.
... View more
Friday
Samsung and most manufacturers have removed WPS due to the security issues that have been discovered.
... View more
Friday
@lexx216 wrote: I want it to say not optimized? Yes. If it says "Not optimized" it is not battery optimized. If it says "Optimizing battery usage": Click on "Optimize battery usage" Click on the "Apps not optimized" drop down menu and select "All" Scroll to Spotify and move the switch to the left so that it won't be optimized.
... View more
Friday
1 Like
Let's just verify: Press on the Spotify icon and select "App info" from the pop up menu. Click on Battery Under "Optimize battery usage" it will say "Not optimized" if it is not "a sleeping app".
... View more
Friday
1 Like
When you click to buy the theme, click on the "Use points of coupons", then click on "Samsung Rewards"
... View more
Friday
@Charkatak wrote: What would the privacy mode be? Also do you use any wearables such as Galaxy Watch? Privacy mode in Ford Sync means that it switches the call from hands free to the normal phone audio. In Privacy mode, the phone call will not be broadcast on the vehicle speakers. This is to prevent other people in the vehicle from overhearing.
... View more
Friday
@usertpDflf8KxL by PC app I mean using a laptop or desktop. The Gmail app is Google's email app. Have you tried using the Samsung email app, named "Email"? You may have to download it from the Play store if it isn't on your device.
... View more
Friday
Have you installed a screen protector on the Note 10+? If so, try removing the screen protector.
... View more
Friday
I'm not sure if you have a case on your Note 8 or not but I found that having a case reduces the liklihood of accidental button clicks. FWIW, the Note 10 does NOT have the power button on the right side of the device. So changing to a Note 10 would definitely solve the issue for you.
... View more
Friday
If you use a PC email client do you see the QR code? What if you use the Gmail app on your phone?
... View more
Friday
Sounds like you have the "Auto restart" feature enabled. To disable this: Go to Settings Open Device Care Click the 3 dots in upper left to get a menu Click on Auto restart Here you can turn if off or adjust it to your schedule
... View more
Friday
Sorry for your disappointment. Samsung announced in early August that the Note 10 would not be VR compatible.
... View more
Thursday
1 Like
I would start by looking in Settings -> Device Care -> Battery to see what apps are using the battery.
... View more
Thursday
You said that the text used to be white. The default color for text on the lock screen in the default theme is black.
... View more
Thursday
1 Like
I have a 2011 Ford Edge also. My Note 10+ is connected via Bluetooth to my watch and I have no issues connecting to the Edge. I you haven't tried yet, I would delete the previous pairing in the Ford Sync settings. We have found over the years that Ford Sync is a unpredictable system that often needs reset.
... View more
Thursday
What exactly is happening on your phone that you believe they have remote access? Is the phone registered to your google account? Have you reset the password to that account?
... View more
