Samsung Care Ambassador
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- 1967 Likes
- 452 Solutions
- 4 Posts
- 1307 Comments
- 112 Followers >
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yesterday
@userIPZFNle63C it looks like you are trying to move files from within Gallery. To move them to SD card you will need to use My Files or another file management utility.
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yesterday
@rem1948 the S8 was introduced well over 4 years ago. If you haven't replaced the battery, it sounds like it is probably time.
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yesterday
@boston503 "One ui 3.1.1 doesn't exist..." FYI, an earlier update to Samsung's Nice Catch did mention One UI 3.1.1. Speculation exists that predict it will be pushed to the S21 late August.
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yesterday
@why1 sometimes during the upgrades the cache can get corrupted. I typically wipe the cache partition after an upgrade. This does not remove any app or user data. To wipe the cache partition: Turn off the device. Press and hold the Volume Up key and the Power key. When the Android logo displays, release the keys. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear. Press the Volume down key several times to highlight wipe cache partition. Press Power key to select. Press the Volume down key to highlight yes, them and press the Power key to select. When the wipe cache partition is complete, Reboot system now is highlighted. Press the Power key to restart the device.
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yesterday
@jungkooky937 Play Books on my Note 20 Ultra 5G uses 45 MB of storage. Play Games uses 38 MB of storage. The total amount of storage used by these is extremely small compared to the storage capacity of your phone. Deleting these won't free a significant amount of storage space on your phone. But if you do want to delete them, just long press on them until you get a pop up. Click remove.
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yesterday
@ZACHKON Upgrading to UI 3.1.1 should not impact your ability to get Android 12.
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yesterday
1 Like
@goingnuts if you are in an area where the cellular signal is weak or non-existent it will have an impact on your battery since the phone is constantly trying to create or keep a connection.
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yesterday
1 Like
@Davidcit646 Do you just want another browser as the default? If so, you can do that. Open Settings Click Apps Click Choose default apps Click Browser app and then choose your favorite browser.
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Sunday
@kpkp the S21 does not have a slot for an SD card so there is no way to add additional storage on your phone.
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Sunday
@PacklerCat What I did was just take the picture that has the desired watermark, delete everything in the photo which isn't the watermark. You can do this using auto select or manually selecting the area. When that photo with only the watermark gets saved, it is a png since there are areas which are blank/transparent.
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Sunday
2 Likes
@KissMeTenderly I really doubt that Apple will abandon its proprietary iMessage.
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Sunday
@SansVarnic FYI, the date and time is saved in the meta data of the picture. You can view it by looking at the details.
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Sunday
1 Like
@JOYLORRAINE644 sometimes the updates can leave some corrupted values in cache. I would try wiping the device cache partition. This does not erase any apps nor personal data. To wipe the cache partition: Turn off the device. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. When the Android logo displays, release all three keys. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear. Press the Volume down key several times to highlight wipe cache partition. Press Power key to select. Press the Volume down key to highlight yes, them and press the Power key to select. When the wipe cache partition is complete, Reboot system now is highlighted. Press the Power key to restart the device.
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Sunday
@BrotherMary it sounds like you may have the mail app on your computer or phone configured to use a POP account to access your email. Make sure that both are configured to access your email accounts via IMAP instead. IMAP will provide the synchronization you are looking for.
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Sunday
@user2WzYc9cLzM The Note 9 can alert you if you walk away with your phone without the S Pen inserted but that is all. There is no way to locate it by sound or find my mobile.
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Saturday
@Tokkyy13579- Cold calling is calling someone that you have no previous relationship with and try to start a new relationship with them. Usually this wouldn't apply to friends and family since you already have a relationship.
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Saturday
@userxF9lT4EVQc Try this: Open settings Click on Notifications Click on Advanced settings Click on Floating notifications Click Off
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Saturday
1 Like
@codyp42k sorry you are having issues. To better provide suggestions please mention which device you are using.
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Saturday
2 Likes
@Tokkyy13579- This message sounds suspect. Your phone could be hacked but more than likely your phone isn't hacked and this is just a pop-up trying to get you to click on something. Once you click on it, you are asked to download something and then your phone may be compromised. You can also use something like Malwarebytes or Bitdefender to scan for possible malware on your phone.
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@useresGzFSWgZO " Does anyone know if DEX can be used wirelessly?" Yes it can. You can use it between your Note 20 and a PC or a TV/device with compatible streaming service. It works great with my Mac or my Roku TV.
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Friday
@user0FGGs2hjtX you need to move the SIM card from the old phone to the new phone. If it still doesn't work, you need to reach out to your carrier for help.
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Friday
@ZebulonDal22 " How do I find out which app it is?" That can take a while. You can Delete a group of them Test. If you still see the issue, repeat steps 1 and 2. If the issue is gone, the troublesome app is in the last group that you deleted.
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Friday
1 Like
@PacklerCat no way to do this automatically in the camera. But you can do it via editing the photo. First prepare your watermark and save it so it is available in the Gallery. Then edit the photo that you want to add the watermark to. Click the decal/sticker icon (looks like a square smiley with a turned corner) On the toolbar that appears along the bottom, you will see the Gallery icon at the end on the right. Click that. Choose your watermark. Now you can position and resize your watermark on the photo. Click Save and you will end up with a watermarked file. OR click 3 dot menu and Save copy to create a new watermarked photo.
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Friday
11 Likes
@sexyNMbabe the problem is probably caused by the Sprint SW loaded onto the phone. This has defaults which are probably overriding the manual changes that you make. The solution is to flash the device with AT&T's SW. They probably will do this for you at an AT&T store. Make sure that you have everything backed up before that since it will erase the data and apps in the process. A workaround... Download the Google voice app and set it up. Then set your AT&T account so that call forwarding goes to the Google voice number. Now your voice mail will all end up in the Google voice app.
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Friday
@usergva7fKc23k For an SSD (which the T7 is) APFS is the recommended format. You can format it with Disk Utility. Connect the drive, open the Time Machine preference pane, click "Select disk...", and choose the drive.
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Friday
@user3OYAI9TeW4 My Note 20 Ultra 5G has none of those issues. The battery lasts well over a day, usually 36 hours or more. You may have a lemon device or have a 3rd party app interfering with proper operation. You can do some testing on your own using the Samsung Members app. Open the app, click Get help, click on Interactive checks. You will see multiple tests that you can run. You can also boot into safe mode and see if the issues persist while booted in safe mode. You can make an appointment with https://www.ubreakifix.com/ to have them evaluate your device.
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Friday
@hermie2u sorry that is happening to you. The Note phones do have more square corners than the S series but definitely not sharp by ordinary definition. I recommend that you buy a case for your Note 20.
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Friday
@Pammianne can you post a screenshot? Since the home page doesn't by default show a date, I suspect that your issue is with a widget.
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