maikelson
Asteroid
- 8 posts
- 2 likes given
- 1 solutions
- 5 likes received
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- About maikelson
09-01-2019
11:45 AM
Well, some more details here. DOing some research online looks like the problems are more frequent than I thought to the point where they keep a known issues list on the MyFitnessPal side of things. https://myfitnesspal.desk.com/customer/en/portal/articles/1824975-known-issues-integration-partners Specifically as of 08/30: Bug : Step count not syncing from S-Health. A Lucky us :D
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08-31-2019
01:07 PM
Thanks @userqAh439nhVY . I did realize that too and tried it but I think having so many options for the permissions messed something up. I have days logged in the past with hundreds of duplicated exercises or crazy calories adjustments from Samsung Health. I assume I'll have to play with it to figure out which ones apply. I assume write food log to Samsung and get steps from there but even that messes the data up. Is good to have developer mode enables though. Pasting the instructions here as reference for anyone else that steps into the same problem: "... Temporarily you can use the special developers mode in Samsung Health as workaround. This doesn't do any harm. Open Samsung Health, go to the Settings menu, choose 'About Samsung Health' and tap the version number ten times in a row."
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08-30-2019
02:10 PM
I did not but it might be. We'll see, I assume everyone will start noticing and at some point they might fix it just like in the past...
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08-30-2019
02:09 PM
1 Like
Yep, I assumed the same too. I use Health sync too for other reasons and I saw the note in their Google Play detail page. Most likely it is related (Oops): https://play.google.com/store/apps/details?id=nl.appyhapps.healthsync&hl=en amsung Health missing permissionsSamsung withdrew accidentally all permissions for Health Sync on August 30, 2019. We are in contact with Samsung to fix this. Temporarily you can use the special developers mode in Samsung Health as workaround. This doesn't do any harm. Open Samsung Health, go to the Settings menu, choose 'About Samsung Health' and tap the version number ten times in a row.
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08-30-2019
12:54 PM
4 Likes
Since this has happened in the past when I upgraded to Note9, I thought I would create a new discussion specific to the Note10. I just got the Note10+ and everything was working great (steps from Samsung Health / Galaxy Watch) up until it stopped syncing a couple of days ago. Tried the whole thing of the past (uninstall, reinstall, sign in, re-sync) and even though the integration shows up for a little bit, the same problem, not syncing at all. Have the latest versions of all apps and OS and still nothing. Anyone else had this problem? Any solutions? Thanks in advance!
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10-12-2018
06:32 PM
Apologies @SamsungMod23 did not read the question in detail. Yes, a phone update was pushed recently to my Note from t-mobile. Apps are up to date. Galaxy watch has updated once since I got it.
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10-12-2018
09:07 AM
I do. Still nothing. Like I said, I tried unsintalling, installing, Restarting and no food syncing at all, steps sometimes...
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10-11-2018
02:19 PM
Same here. Steps work but nothing else after trying un install, install, reset, restart and anything you can think of. Using Note + Samsung Watch. And no response from Samsung. Amazing...
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