I met with a lawyer and told him about the many many many post regarding the fire hazards and defective materials from samsung ranges and he is willing to file a class suit. If you want to join me please get in contact with me and explain your situation. Here is mine: I bought all black stainless steel appliances for my kitchen remodel. Got a gas range that after 8 months of use and being only cleaned with water and cotton cloth is peeling. The black paint is actually peeling! so i tried with samsung but they refuse to fix the problem. They claim that since it is cosmetic failure it is not their fault. Well, i think a new, expensive appliance should at least pass the 1 year of use before falling apart. Samsung refusal to acknowledge the problem is even more infuriating.
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I have a new (8 month old) range NX58J7750 which is a different model than the one you have, but in the course of the first 4 months of having the range i had to change all of the knobs because they were all broken (at different times). So far the new knobs are holding up, but i feel very frustrated with samsung, i spent a lot of money renewing my kitchen and got all samsung appliances and i feel my range is definetly a lemon. It is very cheaply made, the paint is already chipping off on the black stainless steel, and i agree with you, a class action needs to happen to make samsung pay attantion to the customers and stop selling worthless, cheap products for top dollar.
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