Two nights ago, I plugged my Note 10+ in to charge and it randomly gave me a message that charging had stopped because the temperature was too low and would resume when it went back to normal. It wasn't freezing where I was and the phone didn't feel cold or hot to the touch. I installed an app to check the temp and it shows battery temp at -4°F. The first night it happened, I called t mobile customer support (who failed to provide a solution) and during the 12 minute phone call, the charge dropped from 35% to 4%. Later that night I kept the phone plugged in which prevents it from dying, it doesn't charge but doesn't discharge, and suddenly it went from 4% to 65% in about 10 min. Then it stopped charging and hasn't charged again since then. I've tried turning it off and on, starting in safe mode, tried charging while off, different charging blocks, outlets, cables, car chargers, external batteries. Nothing works. I feel like it's a hardware issue but has anyone had any luck with this?
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Same issue! No fix yet. called t mobile and Samsung, neither provided a solution. If I have it connected to a power source, the charge level remains steady, won't charge but won't lose power. This started last night for me, randomly. Two hours after it began, I had it plugged in and it randomly charged from 5% to 65% in 10 min. Then after a while the charge dropped 40% out of nowhere.
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