Joe_MS_39565
Asteroid
- 9 posts
- 0 likes given
- 0 solutions
- 5 likes received
- Samsung Community
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- About Joe_MS_39565
yesterday
I've done that link many times. Done Live Chat. Did the Facebook Samsung Support. Called a bunch of different 3"s they all provided me. Even sent an email to the CEO. This post is my last resort.
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yesterday
How do you contact the Webmaster for the Samsung Account website to correct errors and blank pages when clicking on a link?
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yesterday
Well I had to wait until this morning to call the telephone number you provided and due to the pandemic crisis they are not answering the call. Recording said to send an email to help.content.samsung.com What a freaking joke!
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Thursday
Spent hours the last couple of days trying to get someone to help by calling 1-800-SAMSUNG and Live Chat. Different Representatives provided various phone numbers which resulted in comments like you reached the wrong department and others told me to hold while they transfered me and then getting disconnected. Asking to be escalated to a higher level fell on deaf ears. Being a long time Samsung buyer with over $12,000 in purchases over the last 4 years I expected better customer service!
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a week ago
1 Like
After logging into my account and clicking on "My Products" I get an error message for the past 3 days. Message says to call Samsung if error continues, and after wasting a couple of hours on the phone being transfered to wrong departments I gave up on that route! Does anyone have a good telephone number for Samsung Website or Account Support or an email? Chat also gets me nowhere!
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2 weeks ago
I was previosuly notified that it should be delivered by March 17th and asked the Samsung Rep to escalate my complaint after he informed me to be patient and wait a bit longer, and he finally told me that someone would contact me in a couple of days and here I am still waiting for an answer.
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4 weeks ago
1 Like
Cannot register my new Samsung Galaxy S20 Ultra 128GB because the website will not accept the IMEI. Keep getting a message to enter correct code when I know it is correct.
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02-29-2020
08:33 AM
3 Likes
S20 Ultra, Black, 128GB Unlocked Ordered: February 25, 2020 Samsung expedited delivery by: March 6, 2020 FedEx Label Created with a scheduled delivery on March 4, 2020 Shipping from: Coppell, TX WEIGHT: 2 lbs / 0.91 kgs TOTAL PIECES: 1 DIMENSIONS: 10x5x8 in. SPECIAL HANDLING SECTION: Deliver Weekday, Direct Signature Required ANTICIPATED SHIP DATE: Mon 3/02/2020 ESTIMATED DELIVERY DATE: Wed 3/04/2020 by 8:00 pm
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