About Joe_MS_39565

Joe_MS_39565 · ‎03-10-2021

Has anyone else had any trade-in program Issues? HylaMobile claims that my S20 Ultra 128GB had a cracked screen and cracked camera and those issues were not present when it was shipped to them. It always had an Otterbox Alpha Glass protective film on the front and an Samsung outer protective case. Plus I have been paying on a Samsung Care + extended warranty protection. Instead of getting the $700 credit, they deducted $150 plus taxes!

Joe_MS_39565 · ‎11-10-2020

The "Reset" solution is NOT the fix! The TV has LAN cable connection NOT WIRELESS. Replaced all network components and cables has not corrected this issue so logically IT MUST BE THE ONE CONNECT BOX!

Joe_MS_39565 · ‎10-11-2020

I just posted the same Network Cable issue with my QN65Q900RBFXZA that has been ongoing for about 8 months now. Over te past two weeks I've replaced the cable modem, router, and all of the cables so all that's left to troubleshoot is the One Connect Box!

Joe_MS_39565 · ‎10-11-2020

This has been an ongoing issue for me for almost 8 months now. When it first started happening I spoke with Customer Support and they went trough all the TV settings remotely and checked to see if I had the current firmware and the problem persists. I recently decided to upgrade and replace my cable modem, router, and all of my network cables and now at a complete loss as to why I still keep getting these messages. Could it be a hardware issue with the One Connect box?

Joe_MS_39565 · ‎03-05-2020

Cannot register my new Samsung Galaxy S20 Ultra 128GB because the website will not accept the IMEI. Keep getting a message to enter correct code when I know it is correct.

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