So, I have discovered something. While on a call I had just the right side bud in and on. I was outside on a car lot. Phone and buds were at full charge. Up to this point I've been impressed with these little guys. Today that changed. While walking this lot on a call I noticed that anytime I would walk near one of the outdoor speakers playing music my callers conversation would go mute, or get real choppy. To the point of irritating me pretty badly. After asking my wife (my caller) to take me off speaker, or roll her window up and seeing that nothing helped I tried a few things. Like you guys, I tried turning off and on ANC, pressure relief etc. Nothing worked. I know ANC only works with both buds on so I don't know why I expected that to do anything. I'm still convinced that this muting or cutting out of the other caller is due to ambient noise. When I was just listening to my wife I out the phone on mute. When I needed to respond I turned off mute . This worked. I hope I don't need to get rid of these things. Certainly this can be fixed. I want to love them completely again. If something doesn't change I'm going to find an alternative. I don't want to do that. I have Bose se ear buds that sound awesome but have their own drawbacks, I have beats solo 2s that again, sound great but are a bit large to wear around all day. If anyone figures this out please let us know! Good luck all!
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