Watch model number: SM-R810 - Rose Gold 42" Watch baseband / software version: Tizen version 4.0.0.0 - Software version R810XXU1BRH3 - Knox version 2.3.0 - Knox Tizen Wearable SDK 2.3.0 - SE for Tizen 2.0.0 - TIMA 3.0.0 Type of phone connected to: Samsung Galaxy S7 Samsung-SM-G930A Android version 8.0.0 Samsung Experience version 9.0 Samsung Health version 5.17.2.009 Bluetooth or carrier version: Bluetooth version I recieved this watch in the mail and set it up last Saturday 9/8. It's been having problems with step counts since day one. ... View more