Samsung

I can confirm that this works too. The random shutdown and refusing to boot is related to the battery going bad. Just finished replacing it today after buying the iFixit tool kit and the battery from Amazon.    So glad it worked! Assuming that I already had the required tools and just needed to buy the battery, I saved over $80 for repair/maintenance cost that I would have to pay if I had sent my watch in for repair! ... View more

I read in previous comments that replacing the battery fixed the issue for them. I am currently buying a new battery and an iFixit tool kit set and hopefully it will do the trick. If it fixes the issue, then I guess I will lose the opportunity to buy a Wear OS watch. ... View more

Never mind. After 2 hours, the watch shut down by itself again. Right before it shut down, I noticed the battery percentage was at 10%. However, when I stick it back on the charging dock, the watch stated that it is at 80%. The issue could be the battery and/or the software itself. Either way, paying over $100 for battery replacement is not really worth the money. I am probably going to end up going for those android watches because they have google assistant which I really missed. ... View more

Watch is out of warranty so I am not very interested in paying extra to get this watch fixed. Also, I am pretty certain the issue is not hardware related and more software related. When in power saving mode or watch only mode, the watch stopped shutting off by itself. To me, that confirms that whatever update was released is screwing with the watch.   I don't need any response telling me that it is related to an app installed because I just mentioned that I factory reset the watch so everything is in its default configuration. Including the default apps that comes with the watch which I cannot uninstall. ... View more

Happening to me too....factory reset it 5 times and still shuts off randomly after taking it off of cradle......I gave up on the watch itself....First smart watch I buy and it turned into a piece of junk.....I should have never bought it......... ... View more

1 week later and once again it shuts down again. I can only get it to turn on if it is on the charging dock. Wasted $325 on a useless watch...... ... View more

Version 4.0.0.2   After factory resetting the watch 2 more times, it started to work properly again....not sure what is happening with the watch.... ... View more

Yes. I restarted the device, factory reset it, and even tried my best to completely drain the battery to 0 percent. It still randomly shuts down. ... View more