This has been happening to me on my 3 year old Samsung TV model# UN65KS800DFXZA for a while now. I contacted Samsung and they couldn't care less since the tv is past warranty. I got a text saying a service call would start at $210, which I refuse to pay. I explained that I have been a loyal Samsung customer for many years. Have TV's, washer/dryer, microwave, stove and dishwasher. They have just lost a customer for life. I am switching to LG TV's moving forward. The OLED is far superior to any piece of junk that Samsung makes. In conclusion, Samsung customer service is pure trash. Once my Samsung appliances break, I am replacing them with better products from better companies.
... View more