Replacement One Connect box arrived today -- exact same power cycle. I was 99% sure it was a bad box. Should I try replacing the cable and/or power cord? Is it possible it's the actual display that's causing the power cycle? I see it say "the frame" and a channel number, and even hear audio for a second or two before it reboots.
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Replacement One Connect box arrived today -- exact same power cycle. I was 99% sure it was a bad box. Should I try replacing the cable and/or power cord? Is it possible it's the actual display that's causing the power cycle? I see it say "the frame" and a channel number, and even hear audio for a second or two before it reboots.
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I have the 2020 Frame 55" and have no sound issues with any of my apps - including HBO Max. Do you keep your TV updated? I have to use USB because the auto update built-in always says up-to-date when it's really not.
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I have the 2020 Frame, 55inch, and can only download 8 photos to my photos, what the heck?? is there a way to change this? Also, my hi-res pictures around 8-meg are considered to large for it to handle, and asks me to lower the size! I can only have 8 photos in "my photos" at a time..am I missing something? I want to have more photos rotating..
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Samsung still hasn't addressed a proper fix for this. It is terrible that they let us all try this try that, wiggle your ear, pull your plug, take out your batteries, scratch your behind. It's ridiculous.
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I was still under warranty so Samsung came out and replaced the panel on the TV. The Samsung home service was great, they replaced the panel in my garage in like 30 min.
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Great! I'm glad to hear it!
Holding down the power button forces the television to completely shut down and restart so it clears the cache for system and 3rd party apps.
You are very welcome.
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Samsung still hasn't addressed a proper fix for this. It is terrible that they let us all try this try that, wiggle your ear, pull your plug, take out your batteries, scratch your behind. It's ridiculous.
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