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yesterday
Hey,
If you already haven't you might try turning off nfc and nearby device scanning and any app or service that broadcasts the phones presence. It's a strange thing and I know you can't have that. First time I've ever heard of a galaxy causing this.
CLF
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yesterday
Hey,
@ChazzyJ Thanks I appreciate the compliment. I'm still using the one handed operation+ app that you recommended a few months ago. It's running great and they've added a few new options. I use it all the time now. Amazing one little app can be so useful.
Thanks again,
CLF
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yesterday
1 Like
Hey,
I set it up so I could change the Bixby switch. When I agree to the terms it adds a check mark to all of them. I uncheck the three optional ones and move to the next part of the setup process. In the Bixby voice settings I open each entry and turn them off. If you're using the default launcher long press on the home screen, swipe over to the Bixby home screen and up at the top turn it off. Later open system settings and clear the cache and data from the Bixby home app just to make sure it's neutralized. The result is that Bixby will use 0 memory and 0 mobile data and 0 battery. If you short press the Bixby switch nothing will happen unless you set it up to launch an app. Long press and double press will still call Bixby voice but that rarely happens by accident. With this setup Bixby voice wake up users about 12mb of memory and Bixby voice uses about 3mb on average and 0 battery. They use a few kbs of mobile data and I haven't found a way to restrict it but it's not a big deal really.
I had it set up as the device assistance app for a while and that was fun because it opens the Bixby voice floating icon listenes for a voice or quick command, executes it and then closes itself. No voice feedback.
As of right now I don't really use it doesn't use any system resources and never causes any issues.
Yeah it would be nice to be able to set the Bixby switch up without having to set up Bixby but that's the way it is and maybe they'll change it someday.
CLF
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Sunday
Hello,
T-mobile
Galaxy S9 SM-G960U
G960USQS5CSEA
Security Patch Level
June 1st, 2019
My carrier is pretty consistent with regard to sending out monthly security updates. This year they sent one out and pulled it back because the people who installed it were getting stuck in boot loops. The following month they sent a new one that included both months. Recently they skipped a month and sent two the following month. So the updates really are carrier dependent. Unlocked phones seem to be having the most problems getting monthly updates.
What is the issue you are having with updates?
CLF
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Saturday
I don't know if this really works. I read a post recently on my carrier website and some are having the exact same issue and error message. Two galaxy owners said that they opened settings/connections/mobile networks and changed the connection to 3g/2g auto connect. They say it forces the connection off LTE and sets it to 4g. A temporary workaround so that they could get access to the supplementary services and turn call forwarding off until the carrier figures out a solution. It might be worth a try. The carrier technicians are putting tickets in but so far the engineers haven't found a solution.
CLF
I just switched mine over to 2g/3g and it dropped it down to 4g. I turned wifi off so I could see it. I opened supplementary services and it only took a few seconds to connect with the carrier. With wifi on a small circle rotates for 30+ seconds before it connects. The shortest time to connect might make a difference. Who knows.
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Saturday
Hey,
Kustom Widgets can be fun. Any size, shape, color and gradient options. Images get really dim when adding them here.
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Friday
1 Like
Hey,
Thanks for posting the results. That's interesting. I turned it off again a few minutes ago. Two services that use battery during overnight device idle cell standby disappeared from the list. I'm going to leave it off for a few days and watch the battery usage stats.
Best regards,
CLF
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Wednesday
Hey,
Galaxy S9 SM-G960U.
Same here. It's showing up on some of the third party apps I have but they already have their own biometric log in that registers my fingerprint. I thought about installing vault for a while but decided I didn't want another app that does what Samsung Pass can already do if it's working. I'll wait a little longer to see if it comes back or if it's done for good.
CLF
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Tuesday
Hey,
I would open the galaxy store app and select settings then turn off automatically update. At least you won't have to keep uninstalling it. I have no idea why the latest version is not receiving emails. Open system settings and clear the cache files in the email app. I'm not familiar with the app so I would wait for a community member or moderater for that.
CLF
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a week ago
1 Like
Hey,
https://developer.android.com/about/versions/pie/power
This website will explain exactly how adaptive battery works. If you want to see which apps it's controlling on your phone open developer options, scroll down near the bottom and Tap on the item titled Standby Apps. If you turn off adaptive battery all the apps listed in there will be placed in the active bucket. No restrictions.
I've turned it off for a few days and really didn't notice any battery usage improvements. I have it turned on and I have good battery usage stats most of the time. The power mode optomized is the settings I use and never change it. The optomization service does all the heavy lifting regarding battery life. Just another opinion really.
It's not going to harm your phone in any way if you turn it off for a few days. When you turn it back on it will go back to learned app usage it logged before you turned it off and continue monitoring and learning. Best to judge for yourself on your own phone I think. Let us know what the results are if you have time.
Regards,
CLF
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a week ago
Hey,
Galaxy S9 SM-G960U T-mobile
Gallery Sync To Cloud has a really nice option that allows me to delete media files from a synced gallery album and replace it with a thumbnail image and save the original media files in a separate tab titled Cloud Only This is a great way to free up some storage space and keep the media files safe in the cloud storage.
When I select the option to delete the media files from the synced album there is only one option to delete all the files in the album. Although it adds thumbnail images to the synced album in gallery it consideres the album empty and turns sync off for that album. If I move two media files into the originally synced album I get the notification that a new album has been added and would I like to turn on sync. When I tap the notification it takes me straight to Samsung Cloud and opens the option page for selecting the albums I want to sync. That's really great and once I turn sync on for that album everything is back to normal.
Now I have one synced gallery album with two thumbnail images for the files stored on Cloud Only and two media file images stored in internal storage.
I'm trying to understand why the option for freeing up internal storage space using Samsung Cloud gallery synced albums doesn't let me select which files I want to delete instead of deleting all and why doesn't it mark the thumbnails it creates as cloud only. There must be a good reason for doing it this way.
CLF
Edit I found the markers that indicate that the media files are stored in cloud only or in internal storage by entering select mode. Another way to determine is to tap an image and swipe up for details. Thumbnail file size is 0 bytes.
I found one issue when downloading a media file saved to cloud only. If I'm in Samsung Cloud and Tap gallery using the download option for files saved in cloud only it doesn't seem to be removing the thumbnail image of the file and it causes syncing to fail. Downloading from within the gallery app works great no issues at all.
The more I learn about it the more I like it and I think I'll add another album or two and see how it goes..
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a week ago
Hey,
Depending on how many pictures you have and the size of each file and the wifi speed it could take a short time or a really long time to sync all of them. I would use the delete all gallery data from cloud and start over. Select only one album first and check to see that all the images have been added to cloud. Add another album or two and check again. It should sync the new albums right away but if not there's a manual sync option in the cloud interface. Can't imagine having a thousand pictures in different albums and syncing them all in one shot. Total chaos and would probably take an hour.
CLF
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a week ago
Hey,
After reading your post and reading the article provided by @SamsungAdam I decided to set it up. To keep it simple while I am learning I chose only one folder with two images. I agree that it would be nice if it used the gallery apps Album tab view instead of the pictures view tab.
I found the settings that lets us delete images from the synced gallery album and save them in the cloud only tab but it doesn't work the way I thought it would. It doesn't let us select which images we want to delete. The only option is to delete all. It still displays them in the synced folder (as thumbnails) but they are the same size files as the original ones and not marked as thumbnails. I'm a little confused about this option.
The print option you mentioned I can't seem to find it anywhere in the gallery cloud storage interface. Only in the gallery app.
Overall it's running really good and I did find all the options settings eventually.
I would really like to have an albums tab and the option to select which images I want to delete and save only in cloud and to automatically mark the thumbnail images.
@SamsungAdam thanks for the link it was helpful.
CLF
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a week ago
Hey,
Agent @SamsungQue suggested safe mode to rule out any third party apps that might be causing the issue with the camera app. It happens all the time.
Agent @SamsungZell suggested clearing the system cache partition. Sometimes system updates can leave older cached files behind and they can cause issues like the ones you're seeing. I clear the cache partition after every monthly update especially if I see something that seems a little off.
Have you already opened system settings/apps /camera and cleared the cache and data?
If you have a glass screen protector installed make sure you have touch sensitivity turned on in display settings. I can't think of anything else that might help other than a factory data reset and no one enjoys that.
If you haven't installed the July security update yet it should be available soon depending on your carrier. Sometimes they include bug fixes and app updates that go unnoticed.
CLF
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Hey,
After you verify that your Samsung account is installed and syncing is working check a few Samsung apps like Samsung Pass ect that need access to your Samsung account.
If they're all working I would open system settings/apps /show system apps and clear the cache and data for every Bixby app or service you can find. Restart the phone and try the setup process again.
CLF
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2 weeks ago
Hey,
Sometimes clearing the system cache partition will resolve issues that occur after an update.
You might try opening system settings/apps / gallery!/ storage and clear the cache files. If either of these don't help you could follow the same path and clear the data. Backup your photos and videos first.
CLF
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2 weeks ago
Hey,
Best guess so I could be way off.
The only app in settings I know of titled Samsung Account that can be disabled is in settings/apps / show system apps / Samsung account. The only way to disable it is to select battery and turn it off or turn it back on. It's also not exempt from data saver.
CLF
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2 weeks ago
Hey,
Oh no sorry to hear that. I didn't know about the factory reset. Really there are only a couple of ways to protect them. One is to auto sync or manually sync them once in a while. We can also use the share option to copy them to Samsung Cloud drive, Google drive or an SD card and stuff. Sorry you lost them,
Take care,
CLF
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2 weeks ago
Hey,
Yep I was checking for a sense of humor, glad you have one. I agree a straight answer can't be that hard for them. I guess we have to use carefully worded questions so there's no room to be vague.
I'd like to know and I don't even have an unlocked phone. When I pre-ordered the S9 I really considered the unlocked version. All the usual websites were saying that the issue with updating was in the past and Samsung would probably be sending them out to unlocked before the carriers did. So I've always assumed that Samsung sends them directly from their server to registered unlocked phones.
CLF
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2 weeks ago
Hey,
Samsung Notes /settings/locked Notes /change password /Forgot password.
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2 weeks ago
No that's not it. I think what he or she meant to say is, if it's an unlocked device it's Samsung that needs to send the update not the carrier..
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2 weeks ago
Hey,
I gave up. Too many issues and I don't really need an app that doesn't run properly. Just wanted to let go of that #2.
CLF
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2 weeks ago
Hey,
I don't think the issue with settings crashing is related to the night mode switch in the quick settings panel.
The reason I say this is because with that particular issue the setting stopped working error popped up when we pulled down the quick settings panel. However it didn't prevent us from opening system settings while the quick settings panel was closed. That's why we were able to open developer options and remove the the duplicate night mode switch from the quick settings panel completely. Most of the time just moving the duplicate night mode switch back up to the inactive area solved the issue. One of the recent system updates removed the duplicate night mode switch from the quick settings panel but it's still in the developer options menu it's just not active.
Unfortunately knowing that doesn't help at all with the error you're getting. I almost hate to ask this. If your in safe mode does system settings still crash when you try to open it. Have you tried clearing the system cache partition. Can you use long press in the quick settings panel to open the settings for Wi-Fi, and night mode or does settings crash. Hopefully someone in the community has seen this before and knows how to resolve it.
CLF
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3 weeks ago
Hey,
Is Nova Prime one of the ect.s that you mentioned. It has some good options for speed and screen swipe transition animations It's always been the most reliable and stable launcher out there.
CLF
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3 weeks ago
Hey,
I'm curious as to why the life proof case interferes with using the fingerprints. I think Google account has some type of password management. I think it saves all your passwords and user information for logging in to everything. Samsung Pass is also an option.
CLF
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3 weeks ago
Hey,
Galaxy S9 SM-G960U T-mobile.
I think that 20 minutes isn't enough time to determine the battery usage while in stanby and device idle mode.
This week I charge to 100% put the phone down for 10-11 hrs and the next morning the battery level is 97%. During the day the battery usage is great. Moderate and heavy battery using apps don't use as much as they would normally use and when I put the phone down for an hour or two the graph goes horizontal right away.
Last week it was just the opposite. Nine hours on standby and device idle and when I woke it up the battery level was at 89%. The graph shows that it went horizontal for the first few hours and then angles down towards the bottom right corner for the rest of the night. During the day the apps use more battery and when I put it in stanby mode the graph doesn't go horizontal but follows the path down to the bottom right corner.
One week I have great battery usage stats and the next poor battery usage stats. I don't change any of my settings it does this all on its own. So I never know from one week to the next what kind of battery life I'm going to have. What I do know is that after 11 hours on standby I should see the battery level around 95 - 97 % more consistantly.
CLF
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3 weeks ago
Hey
Galaxy S9 SM-G960U T-mobile.
Mine is the same. Sends them as MMS. For one or two weeks after I installed the public release of Android 9.0 it was sending and receiving using file transfer. Awesome 58mb video sent and received really fast. No scaling or compression at all. Then it stopped and went back to MMS. Never could get it to use file transfer again. I can only guess the carrier has something to do with that.
CLF
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3 weeks ago
1 Like
Hey,
I pre-ordered the galaxy S9 SM-G960U T-mobile and it's a great product. Some software issues recently popped up but that doesn't change my opinion. I'm sure they'll fix them soon enough. I've always wanted to go big with one of the galaxy phones but year after year I always go with the standard size. They fit great in Levi's 501s. I really don't want to have to fight to get a phone in and out of a pocket while moving the herd over to the south fourty. No regrets with this phone and if anything should happen to it I'll buy another S9.
CLF
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3 weeks ago
Hey,
I'm pretty sure Google patched that last year when it was first discovered. Symantec is pretty vague about your phone being vulnerable and does have an advertisement underneith it to install its security software. You could turn on Google play protect and have it scan the apps installed on your phone. Also you could use Samsung Internet browser settings to turn on warn me about malicious websites. There's only so much we can do. Personally I don't have any anti virus and malware protection apps installed. Yep your carrier is two months behind on the security patch updates and they need to push them out to your phone.
CLF
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3 weeks ago
Hey,
It's easy to turn Bixby off and it can all be done in Bixby settings. Long pressing the Bixby key still brings up the floating Bixby icon but that's it.
I don't long press the switch or say hi Bixby. I set up a transparent icon that brings up Bixby voice for voice and quick commands. It executes the command and closes itself. Outside of that it doesn't do anything, no data usage no battery usage, and it only holds 20mb of memory. I can live with that.
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