Samsung

Hey,  I have the galaxy S9 SM-G960U.  I read your post and our of curiosity I checked my version and I had a newer version than the one your screen shot shows. Must have installed with the April update or I don't remember installing it from the galaxy store. I used system settings apps and removed the most recent update from the my Files app and it now shows the default version that you have but it doesn't notify me of any updates available. So it really looks more like an issue with the Samsung software. So for now I'm stuck with the older version and have no way to update it. It's not worth a factory data reset and there is no need to take it to a repair center.      ... View more

Factory Reset Protection. No matter which method we use the only way to get past it is to remove the Google account before the factory data reset. How did you manage to bypass the factory reset protection using recovery mode? ... View more

Hey, The nomedia file is used in various folders such as operating system data folders and app folders so that when applications like gallery scan internal storage for media files they will see the nomedia file and ignore the folder and not display any media in them . Sometimes the nomedia file is missing from a folder and people report that gallery is displaying folders with images that they didn't add and have no idea where they came from. Removing the nomedia file won't delete any of the photos and the app you're using should display them now. I would restart the phone after removing the nomedia file if the photos don't show up right away. I have a copy of the nomedia in an empty folder just in case I need it for something. CLF ... View more

Hey,  Galaxy S9 SM-G960U. When I power off or restart my phone it will always require a pin because I have pin set up in the lock screen settings. I also have lock network and securely turned on. I also have biometrics set up for fingerprint unlock.  It's completely normal for the phone to require a pin or password after a power off or a restart   Having lock network and security turned on is a good option in case my phone is left in a store and stolen. It prevents whoever has my phone from turning off location, Wi-Fi and mobile data so I can use find my device to track them down. After a power off or restart biometrics are not available until after we enter the pin or password. The smart lock option is another good option if I'm home but it's also only available after a power off or restart and the pin or password has been entered. I have it set up for trusted places. After the password is entered it can take a while for this one to to become active. I've noticed 5 or ten minutes sometimes after a power off . Once it's running it takes control of the unlock method set up in lock screen settings. Once in a while it randomly stops working in the middle of the day. Sometimes it comes back and other times I have to open maps and check my location and then open smart lock and update my trusted place location to get it running again. If if does stop working I will still be able to use biometrics instead of a pin.  Another good security measure is that if whoever has my phone decides to use recovery mode to factory data reset they won't be able set it back up without my Google account password. CLF  ... View more

Hey,  Power off and boot to the recovery console. Select the standard boot option.  CLF  ... View more

I have a galaxy S9. My carrier is T-mobile. When I use system settings software updates, download and install it creates a log file. The log file info tells me that it goes to the T-mobile server.  Has your carrier offered any solutions for this. It seems like it's their link and server causing the update problem. Samsungs suggestions might be a good idea. If there is a new update available the Samsung best buy team will be able to flash the new update and that could resolve the issue for good. The smart switch method will do the same. CLF  ... View more

Hey,  Any idea who is sending that short code message? Normally I only see them from sources such as my financial institution, my carrier and sometimes I get them from trusted sources for temporary passwords. I had 1 from an unknown business and the only way to stop it was to reply with a message that reads stop. I don't think short code messages can be blocked using the block numbers list. If you turn on webview the message will add a little more info about where the link is trying to take you. Use the internet search for short code message 58038. Some people say it's from the carrier and it's better to use the the system software updates located in settings to see if there really is an update available. I don't know if they honer the stop reply.  CLF  ... View more

Hey,  I think it's more like a total of 15gb free and for a small fee we can upgrade to 50 and 200gb. CLF  ... View more

Hey,  More info,  Samsung Notes saves our notes to Samsung Cloud. You can open Samsung Cloud and select other synced data, scroll down to Samsung Notes and turn on Sync. We can also turn on sync in the notes app settings menu. It automatically syncs our notes periodically and also syncs them automatically each time we open, edit and save a note. It takes some time to sync the first time after a reset depending on how many notes you have and the amount of data in them.  One way to backup your notes in case something goes wrong is to use the notes app share option to copy all of the notes to a folder on Samsung Cloud drive before a factory data reset or clearing the cache and data from the app   CLF    ... View more

@requa Thanks, I read about adaptive battery at the Google website and a few others. I thought it only places restrictions on apps based on machine usage learning. I have a few apps in the rare bucket so I can give this a test. Pretty cool idea. Thank you,  CLF  ... View more

Hey,  @requa , that sounds interesting but I'm not sure I know what that is and how to turn it on or off. I've never noticed anything clear itself out of the recent apps panel. Could you tell us more about this. CLF  ... View more

Hey,  I was on Android 9.0 Samsung one UI Beta 4. I had really great battery usage. I recovered a small 238 mb update for the official release and now It's using 15 to 20% when in stanby and idle. I found a temp workaround that gave me great battery usage for a few days. It's a bug no doubt. CLF  ... View more

Don't forget to share all your notes to a new folder on Samsung Cloud drive. Keep them until your sure that the bug is gone for good. Plus if you delete one by accident you can use cloud drive to share it with the notes app. ... View more

Hey,  Are you referring to the weather widget and that it no longer is available in the widget drawer? If it's the shortcut icon that opens the weather app then add a new weather widget to the home screen, tap on it and once the weather app is open use its settings menu to add the icon to the apps drawer and home screen   CLF  ... View more

You might try opening the recents menu while the ad is on screen. Look for a card with the advertisement showing and if has a large icon at the top center of the card tap on the icon and select app info from the drop down menu. It should open the app in system settings that is sending the ad  CLF  ... View more

Hey,  I see that one ui home has been active for one hour on your phone and only four minutes on her phone. Six percent battery usage doesn't seem very high after one hour of active use. It seems like it has more to do with how often you interact with the launcher and how it's set up. Gestures vrs switches, animations etc all effect how much battery the launcher uses. I have compared several different launchers to one ui and they're all within a few percent of each other with regard to active use. Below is an image of Nova Prime active usage for fifteen minutes. At one hour it will have used around nine percent of the battery provided I keep opening its settings menu, swiping between pages, opening and closing apps, the apps drawer, notifications panel etc. During normal use for me it usually uses around five or seven percent per day. CLF    ... View more

Hey,  Also you might want to open accounts and backup tap on your Google account and then tap sync. Make sure you have sync turned on for Gmail. Open your Gmail app and and open its settings page and Tap on your Google account and then tap on notifications and select all. CLF  ... View more

Hey, If you have Samsung Cloud installed and open it you should see at the top of the page an item titled 15 gb basic plan. If you tap on that a page will open with 2 additional plan options for 50 gb and 200 gb with an upgrade button below.     ... View more

Device Care /Battery /settings, fast cable charging is at the bottom of the settings page. CLF  ... View more

Hey,  I'm running Nova Prime and KLWP. I never really see the icons. A few of the apps could use a little work but it's not a problem that would ever move me back to Oreo. There were just as many complaints about that version as there are with this one. I see some issues posted that are pretty bad so I can understand why they might want to turn back the clock. Personally I think the new UI is a good idea and changes will come soon enough. CLF  ... View more