Contacted Toyota Entune support and they have been having issues with Andriod 9 phones. I told them that our Samsung Galaxy S9+ running android 9 worked fine until we upgraded to Samsung Galaxy S10+.
They have no further troulbleshooting at this time. Their techs are supposedly working on the fix. No direction was given other than to check back with support or see if there push out a software update that you can download to a thumb drive and update the care with.
****Then over the weekend T-mobile pushed out an update to my phone. Jumped in the car this morning and after 20-30 seconds all my contacts sync-ed and appeared in the Toyota Entune display.
Looks like it was a Samsung issue and the new update update that fixed the problem.****
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