Our problem is similar but it seems to be an initiation of the screensaver. We have had the TV for 6 weeks and use it daily. It has streamed from an app, played live, but mostly gets used for playback of pre-recorded DVR material. About a week ago the screen would go black and the Samsung logo screensaver would pop up while the audio would continue. This problem will happen at different times -- sometimes we'll be watching for 5 minutes, and sometimes more than an hour before it happens. This problem is not related to the DVR, as we have a second older (non-Samsung) TV that is also in use and has not shown this same issue. We've found that we can simply hit the Samsung button on the remote and the images will reappear but this is obviously a major problem to be occurring so quickly with a new purchase. Why is this happening and how can it be resolved?
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