I will be shipping my mobile device tomorrow and I will update your linked thread you sent me with updated information on the repair status. Thank you very much for taking the time to reply to my post, it is greatly appreciated.
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I have been a Samsung user for a long time and have owned a variety of their products especially their mobile devices. This is the first time I have had any issues with a product they have produced. The issue that I am having is with the screen on my mobile device. This is a common issue that other users have had with their mobile devices. There is a verticle pink line down the right side of my screen. I have seen it go away before but then when there is any type of pressure towards the top right corner of the screen it appears and does not go away. I have arranged for the device to be shipped back to their service facility but I have some concerns. My device has been in a case its entire life and never been dropped to my knowledge with that being said I am concerned that there might be some dishonest practices happening at the repair facility even though it is clearly a hardware issue. What I want to know is if it is worth submitting for waranty repair or should I just look into getting a new device? Has Samsung ever accepted this as being a hardware issue and covered it under waranty?
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