So to be clear I did not pre order the phone. I waited for reviews and then bought it about 2-3 weeks after it released. Now when I bought the phone on Samsung website it gave me information that I was eligible and showed on my order receipt email that I am to get the fortnite promotion of a $100 value. This translates to a galaxy skin and most importantly 15,000 vbucks to use in the game. Now I recieved everything from my order but the vbucks. I have used the chat online service twice with no response and sent an email with no response. Does customer service exist here?
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