Asteroid
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- 3 Likes
- 0 Solutions
- 0 Posts
- 8 Comments
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10-01-2021
05:46 AM
1 Like
Same here, Gmail does not vibrate and WhatsApp is iffy, it only works some time. I have to agree with the many posts here, its a bug, not an issue with the watch hardware. I find that if I cycle through the notification settings (silent, sound, vibrate) on the watch or restart it, I can get the watch to vibrate for WhatsApp. Considering the cost of the GW4 this really is unacceptable. The €50 Galaxy Fit2 vibrates correctly. As did the GW3, Watch Active2 and Watch Active. Why not the Watch4 Classic?
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01-25-2019
02:01 AM
1 Like
I would agree that it must be a hardware issue as mine has been returned for repair twice and I have received a new main board both times.
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10-09-2018
11:43 PM
It's less than 2 years old. Start a chat with support and arrange a repair. I'm awaiting collection of mine for its second repair.
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10-08-2018
02:11 PM
My Gear Fit 2 Pro has just stopped this evening. This is the second time this has happened. It was repaired under warranty the last time. The device is now in over a year old (ordered it with my Note8). I very much doubt Samsung will repair it again for free. I will not be purchasing another Gear product. Back to my Gear Fit 2 for me. This is very very frustrating, to say the least. SM-R365 R365XXU2CRC7
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08-09-2018
04:47 AM
Used chat. It was less than a year old, as all gear fit 2 pro's probably still are. It was released around the same time as the Note8
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08-07-2018
11:57 AM
1 Like
Is that the extent of the support that Samsung users can expect? Surely by now you realise that there is an issue with the software and it's rendering many devices useless. You should have enough information across all of the various topics created on this subject to be able to diagnose and solve? I was very luck that my Gear Fit 2 Pro was still under warranty and the motherboard was replaced when this issue occurred.
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06-27-2018
11:37 AM
I had the same issue after an update. The watch is less than a year old. Samsung took it back, repaired it and returned it to me. It has to be covered by warranty. Start a chat with support and arrange service.
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05-13-2018
01:42 PM
Hey, That solution did not work for me. This issue started less than 24 hours ago. Seems to be related to an "update". Any way to roll back to the previous version?
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