05-19-201810:07 PM (Last edited 05-19-201810:07 PM) in
Solution was Accepted by SamsungCole (Samsung Moderator) , that's how. I just found this thread today when my Model # RF28M9580SR froze up just as others had pictured, same cracked tray too. Now I have to see if I got the extended warranty from HD. I imagine a lot of wealthy people bought these models, when class-action?
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