My S9 had been working just fine for a long time. One day out of the blue the phone started randomly restarting and shutting down. Mostly restarting. After doing some research online, it seems like other S9 owners have this issue. I've tried: 1. Clearing the phone cache data in recovery mode 2. Starting in Safe Mode and diagnosing the issue 3. Factory resetting the phone None of these seem to fix the issue. After doing some reading online it seems that leaving the fingerprint scanner on causes this issue. Turning it off seems to remedy the issue. I use the fingerprint scanner all the time and find this issue and resolution to be unacceptable. Samsung support is there anything you can do?
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