My phone did a factory reset overnight. I had to start over, get s my apps back at! I used SECURE FOLDER for important papers, passwords etc and ALL my files are GONE! I called Samsung, I was told with the recent update Samsung opted NOT to continue some applications. Then why is the folder there still? Yet they can permanently DELETE my IMPORTANT INFORMATION?????
I've always had Samsung phones, this was WRONG of Samsung.....May need to switch to Apple!!
Very unhappy Samsung user!
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