This same thing just happened to me this morning. I have bought every Note phone since the original. I have not dropped my phone or misused my phone in any way. I simply went to eject the S-Pen as usual and the tip came off as soon as I went to pull it out. The top slightly cracked as well. Like I said, I have not dropped or misued my Note 9 or S-Pen. I keep it well protected and always have. I hope someone from Samsung can help me with this. I have been a loyal customer for a decade. Thank You!
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