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Wednesday
@userjpJHBtVoyQ wrote:
Hi Bill, thanks for the reply but I'm sorry I don't understand. Do you mean I can open the tablet in normal mode and I should be able to see the apps that I loaded when I was in dex mode? Where exactly should I be able to see them? What do you mean by the app drawer?
Thanks again for the help, regards Neil
Yes, you can see and run all the apps. From the normal Android screen, swipe up from the bottom and you should be presented with all the apps on your tablet. Find the app you're interested in and long press it and drag it to your home screen.
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Wednesday
Even though you installed in in DeX mode the app will show up in your app drawer in normal mode. Just go into the app drawer, find the app and drag it to your home screen.
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2 weeks ago
1 Like
Yes, well, not hybryd tablets...whatever you mean by that, but Windows tablets like the Surface.
https://www.samsung.com/us/mobile/tablets/galaxy-book/
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3 weeks ago
1 Like
It's not your tablet, it's a Facebook app bug. Happens on both my Samsung Tabs and my Moto phone.
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04-23-2019
07:46 PM
First I've heard of this problem. Go to Settings->Apps and then select system files from the three dot menu in the upper right. Now do a search for dex and you should see 3 apps, D eX, DeX Home, and DeX System UI . Select each one and make sure that are enabled.
If that doesn't provide any insight then I'd do a factory reset.
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04-13-2019
07:14 PM
Here's a better solution
https://us.community.samsung.com/t5/Tablets/Tab-A-SM-T380-can-t-unlock-restart-or-shut-down/m-p/573327/highlight/true#M6092
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04-13-2019
03:47 PM
Weird. I'm sure you've tried it all but I just went through this with my Moto Z3 trying to get it to reset. I tried power/vol+, pwr/vol- and finally pwr/vol+/vol- and that reset it. I couldnt find that combination documented anywhere. You can also try vol-/momentary pwr press.
My Tab S4 works similar to yours where if it's locked and you press the power button you cant turn it off or restart it until you enter the PIN...but my PIN works.
Next step it to fling the darn thing against the wall ;)
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04-13-2019
03:00 PM
Restart by holding down the Volume Up button then pressing the Power button until it restarts to the android boot menu. Tablets are different, you may need to scroll with the vol up/dn buttons to the reboot option or just hit the power button...depends on what is presented to you.
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03-21-2019
06:47 PM
Hmm, that's pretty much what I said.
as for your next issue. go under Developer Options -> USB Configuration and select Media Transfer Protocol (MTP)
If you haven't enabled developer options yet go to About Software-and tap Build Number 7 times rapidly and it will enable it.
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03-20-2019
02:30 PM
Think of it as if you bought a Windows PC with only a 16g hard disk. You would have Windows and a bunch of bloatware loaded into that disk and you would see the same thing. Your Tab has Android and a bunch of bloatware loaded into that space. Start deleting and disabling the bloatware and any included app that you don't think you will use and some of that space will free up. Disabling bloatware doesn't free up space but it often does reduce the processing load.
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03-03-2019
09:36 AM
If you must disable then go into Settings->apps-> three dot menu in upper right->display system files and then scroll to Air Command and disable it
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03-02-2019
12:09 PM
1 Like
Try using a long press for the apps. Air command requires a short click so a longer one won't start it but usually will work with the app.
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02-24-2019
05:42 PM
So Samsung updates both Windows and Samsung drivers and firmware. I don't know exactly what gets restored with the Factory reset but I do believe it's worth a try before you return the GB for service. If it is a HW problem then nobody on this board is going to be able to fix it but the Samsung reps can facilitate the return.
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02-24-2019
04:13 PM
Unfortunately if you think it's a hardware problem then you've no choice but to send it in but I personally would not do that until I restored it to its factory defaults. It has been my experience over decades that any windows computer which uses the "sleep" function suffers from reliability issues. My Galaxy Book does some weird things upon wake up but nothing like what you're describing. This is for a Verizon version but should be the same for a wifi only version. Samsung Galaxy Book - Restore to Factory Default Before performing a factory data reset, ensure you back up all important data stored on the device. From the Home screen, tap or click the All apps icon (located in the lower-left corner). Scroll down through the apps and tap or click the Samsung folder dropdown arrow. Tap or click Samsung Recovery. If presented with "Do you want to allow this app to make changes to your device?", tap or click Yes. To continue, review the Samsung Recovery License Agreement then tap or click Agree. From the "Backup management" section, tap or click Factory image. Tap Recover. Tap Recover again. Tap OK. If applicable, set up your device.
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02-23-2019
11:49 AM
Follow these instructions. https://samsungpromotions.com/galaxyskin/
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02-01-2019
01:45 PM
I don't have your tablet but on my Tab S4 I use the Anker adapter.
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01-23-2019
12:20 PM
10 Likes
You want to replace the tips on the S-Pen....capacitive pens would be a huge downgrade in functionality. Here's an example of the replacement nibs..There are many, many being sold online. Replacement S-Pen nibs SamsungParts.com If you still have the box your Galaxy Book came in, there should be a little plastic bag with extra nibs and the extraction tool.
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01-23-2019
12:13 PM
1 Like
Grey/White is harder for use on glass, Black is softer for use on a film screen protector. They both feel different, try them and use the one which feels the best to you.
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01-22-2019
06:05 AM
10 Likes
Register your tablet and create a ticket https://www.samsung.com/us/support/mobile/tablets/galaxy-tabs
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01-20-2019
04:40 PM
You're PC should already have a line-in 3.5mm jack. You can buy the cable on Amazon pretty cheap. And Yes, earphone out on the tablet to Line-in on the PC is the way to go.
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01-19-2019
06:31 PM
12 Likes
Especially if you have a non-OEM magnetic cover, take off the cover and it should solve the issue. Strong magnets in the cover affect the pen.
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