bill-e
Samsung Care Ambassador
- 135 posts
- 1 likes given
- 8 solutions
- 84 likes received
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- About bill-e
Sunday
@userNaw0NoqqjT Try: Settings->Biometrics and security ->Location -> Improve Accuracy ->Turn Wifi Scanning OFF Keep us posted please.
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Friday
1 Like
@useratWZ5RyOJm Glad you found the andswer in another post but I'm going to repeat the answer hear for other users to see. To turn off/on the trackpad press Fn + space.
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If you have a Samsung account go to Find My Mobile, log in and follow the instructions. If you have a Google account then follow the instructions in this video. Of course you're Tablet has to be on and you had to have previously created those accounts prior to loosing the tablet. Good Luck
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Thursday
Sorry for the problems. SamsungLou just posted this in another thread, maybe it will help you. "A new software update to address connectivity issues was released yesterday. Please go to Settings > Software > Update > Check for Updates > Install Updates to see if this corrects your issue."
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Thursday
@userDExQidxYbW Kim, I'm very happy that you got this solved so inexpensively. I assume that you took the tablet to a local fixit shop...but even so that's still a great price for anyone to do a repair!
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a week ago
Heheh, it would help if I posted the link...here it is. https://www.youtube.com/watch?v=h18fZikVhMc
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a week ago
@user9KsfoOl6dW Assuming you're talking about Android Pie and One UI, This video is pertty good explaining it and easier than me typing the instructions out here ;)
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2 weeks ago
@userteNhgt1WHG, I'm not familiar with that type of cover and I'm not sure I really understand what happened but I'm going to assume that at this point with the book cover off you have at least one pin broken off flush with the tablets back cover. If that is the case then if it were me, I'd go purchase an inexpensive 3rd party cover for the tablet and not bother with the original. I may be wau off base with my suggestion, if so a picture would help.
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2 weeks ago
Yes @SamsungDarius wrote: Are you getting an error message when you try to reply?
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2 weeks ago
@userM8Lk3B5I2U Sorry, but no it does not support MHL. https://www.samsung.com/ca/tablets/galaxy-tab-a-2019-101/SM-T510NZKAXAC/#specs
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2 weeks ago
@usery0sIvCb2IE It could be that one of the apps you have installed does not play well with Pie. I would first try booting to safe mode and see if the issue resolves itself, if it does then it is one of yuor added apps which is causing the problem. Safe Mode Press and hold the Power button. Tap and hold Power off. When the Reboot to safe mode prompt appears, tap again or tap OK.
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2 weeks ago
@userGPnCc9kFhh When you tap the text field you have placed the cursor there. Go to Settings-> Language and Input-> and set the default keyboard as Samsung keyboard. Settings-> Language and Input-> Then tap on Physical Keyboard and turn on Onscreen Keyboard. This should assure that the onscreen keyboard pops up Let me know if that works, I used my Pie tablet to do this, not sure if the settings menu is different for older versions but you should be able to find those settings.
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2 weeks ago
@userxoeQ0duaVb Did tiy try Forget or Delete connection on your laptop and then try connecting again? It's not an uncommon network connection issue.
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2 weeks ago
@userGPnCc9kFhh Instead of using the cut & paste menu for pasting, just place your cursor where you want the copied text to go and when the onscreen keyboard pops up hit ctl-v, that will paste what ever you copied into your buffer.
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3 weeks ago
1 Like
@Charkatak Thanks for doing some research. The original poster apparently had a corruption somewhere and could not boot or repair or restore and ended up sending it back to Samsung for repair.
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3 weeks ago
Since we talked about recovery options , I want to point out for readers of this post, that at least on the Galaxy Book (Intel), pressing F4 during boot will bring you to the Samsung Recovery screen where you'll find an option for resetting to Factory Default. I have no doubt that you will find the same thing on a Galaxy Book 2 as long as the storage hasn't been corrupted.
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3 weeks ago
@userbYe6clX2jw Thanks for the followup. I do like my first gen Galaxy Book.
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3 weeks ago
@userbYe6clX2jw I have a Galaxy Book (original) and unfortunately can't help you but I am interested in however you resolve this. You seem techie enough to have already thought of this but was one of the boot options a Recovery partition>
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3 weeks ago
@monsieurms I personally do not know of an app that will do that but there may very well be one. Have you tried to turn completly off your wifi? There was a post a while back about the "where's my phone" app by Google consuming a lot of battery nd turning off that solved the issue. If the wifi fixes it at least that narrows down ypur search for the culprit.
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4 weeks ago
@HackyMcHack Hi, sorry for the issues. You could try to boot to safe mode and see if that solves the issue. If it does then there is one of the apps that you've installed causing the issue. If the problem goes away then you'll have to isolate the offending app. Instructions for booting to Safe Mode from the power off state: Press your device's power button. When the animation starts, press and hold your device's volume down button. Keep holding it until the animation ends and your device starts in safe mode. You'll see "Safe mode" at the bottom of your screen.
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4 weeks ago
1 Like
The first thing I would do is to boot into Safe Mode to determine if it is a now incompatable app causing the issue. If it runs better then it's trial and error to find which app is the culprit. A lot of people recommend always performing a Factory reset after updatring OS versions, I personally would be reluctant to do that except for a last resort. The Safe Mode is painless and easy to try. Safe Mode From the power off state: Press your device's power button. When the animation starts, press and hold your device's volume down button. Keep holding it until the animation ends and your device starts in safe mode. You'll see "Safe mode" at the bottom of your screen.
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4 weeks ago
@AlienInside wrote: But, if they did wouldn't they have changed the Samsung note 8's gpu speed too? I'm totally speculating here, might have nothing to do with de-rating, but the Note 8 was released in Aug 17, a full year of learning prior to the Aug 18 release date of the Tab S4.
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4 weeks ago
If I interpret the results correctly it appears to he hard coded at 257-670. Perhaps they de-rated it for stability reasons. Google doesn't reveal anything.
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09-12-2019
12:49 PM
I know this wont make you feel any better but I also got the Bixby update on my Tab S4 and my card is fine...it may just be a card failure. I don't know what brand of card you have but Sandisk cards have a good warranty...I recently used it.
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09-10-2019
05:32 AM
@userzEX7VmgYxH It doesn't seem to be a feature of Android 9 but t here is an App called split-screen shortcut in the play store that allows you to create shortcuts that can be placed on the home screen. I hope that works for you...I've never tried it.
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09-09-2019
05:16 PM
That's too bad about the card, hopefully it can be recovered. Do you have the MicroSd adapter that likely came with the card and can you insert that card into a windows PC? Sometimes you can "Check" the card from windows to fix them. To do that insert the card into a cardreader on your Windows PC or Laptop, right click on the card in the file manager and select "Properties". Then select "Tools" and "Check" the card. Sometimes WIndows will pop up a dialog when you insert the card and ask if you want to check the card for errors. @ usereUh2JTqFgy
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08-25-2019
02:58 PM
@usernSiuvNJ9Fo wrote:
Hi,
Yes it can. It has an app called Game Launcher which allows you to run any app and screen record it. In the Record settings (see screenshot), there are two sound options, microphone and game sound (internal). I assume that's what you require? I can't remember if Game Launcher is visible in the app drawer by default - if not, it can be enabled from the Settings>Advanced Features. If Google are prohibiting recording internal sound as you say (i have no knowledge of this) i guess that may affect the functionality of this app in the future? Anyway, by the sound of it, for your needs, research the Samsung Game Launcher app and see if that does everything you want. Hope that helps.
Thanks, that's great to know for future reference.
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