Geno71
Samsung Care Ambassador
- 681 posts
- 164 likes given
- 30 solutions
- 348 likes received
- Samsung Community
- :
- About Geno71
3 hours ago
No, not yet. Keep an eye on the Samsung Members app, it will announced in there when it becomes available. Other than that, no one knows.
... View more
Saturday
1 Like
It's pretty much standard for included cables. I've owned many phones in the past, and all cables were pretty much the same. Anyway, longer cables are cheap. Personally I use wireless charging mostly.
... View more
a week ago
Yeah, I will have to disagree with the OP as well. I actually prefer the power button on the left side. This way all the buttons are on one side of the phone, and I can place it on the right side when watching videos and adjust volume without accidentally turning the screen off. You can also turn the phone on by double tapping the screen, and do the same to turn it off with a help of a decent launcher. Either way though, I think we shouldn't worry about it all too much as physical buttons going away will surely be the next big thing in smartphone design. It's already happening in China.
... View more
2 weeks ago
1 Like
It won't work. The TV is not processing anything related to keyboard or mouse inputs, it's all done on the phone and TV only gets video and audio. You can use a USB hub though, connected to your phone.
... View more
2 weeks ago
1 Like
@userc0Uji2l79k Just curious, what design flaw are you referring to? Mine is not falling out.
... View more
2 weeks ago
Did you order online? Just wondering how did "Samsung" put the wrong address if you do it yourself online?
... View more
@cardboard60 Do you have a screen protector on though? If so, which one? Not every screen protector will work well with the FPS, even with extra sensitivity enables. At the same time, having that feature enabled without a screen protector might actually make it less reliable.
... View more
2 weeks ago
If it's a hard drive that gets power from the USB, it might not work, otherwise, I assume just like a flash drive, just plug in with an adapter.
... View more
2 weeks ago
@Bdewater69 You can't, unless you have the access to the Google account it's locked with. It's a security feature and if there was a way to bypass it... well it would have defeated the purpose, right?
... View more
2 weeks ago
@czguy Ok, only because you've asked for other users' experiences... I haven't noticed a severe issue with mine. Also have a Wi-Fi only model. I used it at several locations, but I must admit, all of them had a fairly strong network. I haven't tried it with commercial or public wi-fi yet. I just tested it next to my Note10+, and yes, the Tab S5e appears to pick up fever networks. I assume it just doesn't have as much range. The ones it does show appear to have the same signal strength though, and 5GHz band appear to be exactly the same as Note10+. Personally, I would probably just attribute it to the fact that it's a cheaper tablet (not cheap, but not the flagship model also), and I guess they had to cut corners somewhere:/
... View more
2 weeks ago
@userQbI5gnXaw9 The short answer is it doesn't. It mostly just bumps up the brightness and resolution. I assume it might keep the CPU and GPU at higher frequencies which results in slightly higher temps, but it's not really going to make any noticeable difference over the Optimized mode.
... View more
2 weeks ago
@userzaTBT5dFm5 Yes it's normal. The top stereo speaker is actually located inside the phone, behind the screen in the upper side of the device, with just a very thin channel moving sound to the grille above the screen. Have you noticed how your speaker grille is so thin you can barely see it? Well iPhone X wasn't like this, so it's not a great way to compare the tech in them, but the experience with some vibration is perfectly normal. Also, a case should help with that.
... View more
2 weeks ago
1 Like
@useroiCJUFh5Sd It doesn't work like that. The 45W charger will only deliver its full power when connected directly into the phone. Connecting it into a wireless charger will not, at best, make any difference in wireless charging speeds, and at worst, might not work at all or even damage the wireless charger.
... View more
2 weeks ago
1 Like
Honestly, since you just got them, it's probably best to just get them exchanged through Amazon. Galaxy Buds are great and I used them since March with no issues, but it's always possible to run into a defective set. Things happen.
... View more
2 weeks ago
What exactly are you doing with your phone? "online" can mean many things, and some might be more demanding than others...
... View more
3 weeks ago
@userYVeMXOwYQZ Honestly I don't know what your picture is of... That's actually the point, the one thing they did do well is apply that screen protector so perfectly, many people don't even realize it's there. It is on your screen, and you can remove it. All Note10 and Note10+ devices come with a factory installed screen protector.
... View more
3 weeks ago
1 Like
@Samsung_Hbk0JNf wrote: I never needed a screen protector for any of my galaxy devices and now its seems I do. You probably still don't. The screen protector that comes with the phone is not great, and scratches easily. I removed mine and now, after 6 weeks still not scratches.
... View more
3 weeks ago
1 Like
@userIzhwTu0Fyr A screen getting scratched in your pocket is probably not a defect. The same point, there is a rather soft screen protector on the phone, it's not too good and I think it should be removed.
... View more
3 weeks ago
1 Like
@userYVeMXOwYQZ There is a basic screen protector on the screen from the factory. It's not a very great quality and it does scratch very easily. I removed mine the moment the phone came out of the box, and in about 6 weeks, don't have a single scratch on the screen. If you prefer to have some kind of screen protector on, there are better options out there, but IMO it's not needed and the phone looks and works much better without one.
... View more
3 weeks ago
What's a difference between a manager and a supervisor? Those terms usually mean the same thing. And what do you think they can do to help you resolve your issues anyway? You mentioned two phones, are both having the same issue? It might be a hardware issue (very unlikely), or a software issue, in which case you should try re-register your face, maybe try clearing your phone's cache. Do you have a case on? Screen protector? Are you trying to use facial recognition in well lit environment? To be honest, in my experience, it works well, but I don't use it because it's not the most secure lock method.
... View more
3 weeks ago
@Samsung_ysZ3y9B wrote: Yes I'm very picky with my phone It is optimized 3 times a day and always up to date Optimizing 3 times a day is not always a good thing. I used to do that too, but after a while actually learned that overdoing it can slow your phone down, because you keep closing apps and services that need to run, and it takes extra resources to constantly reopen closed services. On the related note, there are many cache cleaner apps that claim they speed things up, when in reality they actually do the opposite. Cache is meant to make things quicker and smoother, and should only be cleared if there are software issues.
... View more
3 weeks ago
I use the S-Pen a lot and have never noticed this, or any other issue. There might be a warranty issue with your device, and things like this can happen with every brand... why is that the moment someone has any issue it's "the last Samsung device I've bought" and "I'm switching to iPhone"... You know we can handle these things like adults, right?
... View more
3 weeks ago
1 Like
I upgraded from S10 to Note10+, it's not too crazy (just a little;). Yes the speed is amazing with super fast storage and more ram, this phone flies! I also like the camera hole in the middle a bit better. And the overall design, I prefer the boxier look and feel of the Note series phones.
... View more
3 weeks ago
1 Like
I don't think it can be turned off. Just going to file this under odd, unexplained decisions by Samsung.
... View more
3 weeks ago
I'm assuming they were returning it within their buyers remorse period, I don't believe it's something that would be covered under warranty.
... View more
3 weeks ago
I had my Note10+ for over 6 weeks now, no screen protector the whole time and so far not a single scratch. It's very odd that yours is scratched up by just being a pocked, but I guess it can be affected by what fabrics it gets in contact with, or if there is any dist in the same space.
... View more
4 weeks ago
2 Likes
Well this was... interesting. I dig your logic, I think it's reasonable for me to now send you the bill for my time reading this, may I have an address please? To be honest, it's hard to tell if you're serious or not, but anyway... this is a peer to peer forum. Not a way to officially contact Samsung. Also, it doesn't matter if a charger you used works perfectly with other devices (which might be dangerous btw), since it's not an official accessory, it can easily void the warranty, but of course it probably doesn't matter since they're claiming physical demage.
... View more
4 weeks ago
I don't know if I will ever get tired answering this question. I know where you're coming from. I also have a small collection of wired headphones, nothing too fancy, but nice pairs from V-Moda, Kliptch, Sennheiser and Sony. I was worries about the eventual removal of headphone jack. I knew it was gonna happen sooner or later, and was of course hoping for the later, but it happened now. And I got the Note10+. Had it for over a month now, and you know... I don't feel much of a difference. All the worries were gone with a simple adapter from Samsung ($15). I also got one from Google ($8). Both work perfectly and my headphones sound ever better since they use high quality DACs in them. I keep one in a car and one on my desk. I know it's a minor inconvenience and everyone hates adapters. Unfortunately the days of the "jack" are numbered. It's a great format that was around for over 50+ years, probably longer than anything else in tech, but now there is an even better one: Wireless. So I also have wireless sets from AKG, LG, Sony and Samsung, and I'm definitely digging the convenience. And the sounds quality got pretty great recently. I barely touch my wired units anymore. There are just two options I guess. We can continue to try to resist the change, or adapt and embrace it. I picked the second one.
... View more
