06-13-201707:45 PM - last edited on 06-14-201709:18 AM by SamsungJam
Model #s/n <HIDDEN>
I'm having the same problem with our Samsung refrigerator not making enough ice.
the most ice our ice maker has made in a day is about one quarter of the ice container.
i have a service call scheduled for next week with a Samsung recommend repair company.
i feel we should not have to pay for the service call and any parts of needed.
We thought we were purchasing a high quality refrigerator and ended up with a non working ice maker.
we tried to use the Samsung tech support to trouble shoot our problem in late 2013 and most recently on 6/13/17
if we do not have our ice maker working to our satisfaction I plan to contact the BB bureau, and file a claim in small claims court for our costs and time trying to fix this problem.
as a point of reference we have recently purchased a whirlpool refrigerator and within 8 hours the ice maker fills up the ice container.
please contact me with a solution to our problem
i am not a happy customer
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