Halo
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3 weeks ago
My Note20 Ultra has a very small section of dead pixels and in the eligibility requirements it says you cannot have black spots on the display. This wasn't caused by a drop but rather a defect and normal wear and tear. Would the device fully qualify or would it be considered cracked? When trading in the device, will they adjust it to the proper value? Thanks
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02-09-2021
05:04 PM
That's what curved displays give you, more chance of cracking than iPhone. Nowadays with more advanced technologies, the hardware becomes more fragile. Fortunately my year and a half old Note10+ is still fine after just one drop. I have a case on it with like 13ft drop protection, and the pre-installed screen protector.
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11-08-2020
03:03 AM
Double tap to wake doesn't work with S Pen from when the screen is off
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09-15-2020
08:28 PM
The Note20 Ultra is limited to 50x, which is still considered Space Zoom in Samsung's terminology
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09-09-2020
02:37 PM
Well the Note20 and Note20 Ultra have a much different camera glass setup than the Note10 and Note10+, so some issues are expected. The S20 Ultra had as worse issues the damaged camera glasses on some units looked like bullet holes.
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09-09-2020
01:22 PM
1 Like
This is a defect from the camera glass that's been happening with Samsung phones for a while now.
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09-09-2020
01:18 PM
2 Likes
There's a small gap in the glass for the earpiece speaker. Perhaps that's a weak spot on the glass causing a crack on your 4th drop?
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08-30-2019
06:25 PM
It's a calibration issue. When I'm at the airport, I get full bars on my Note10+, or else I get 2-4 bars depending on where I am. I would need to see a cellular tower to get 4 bars.
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08-27-2019
12:41 PM
2 Likes
I heard that if a component is not attached tight enough in the Note10, there can be weak signal issues. This was from a teardown I saw somewhere. Samsung doesn't test for proper signal connection according to what I see in the diagnostics TESTMODE.
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