Update process failed or failed to update couldn't connect to server, This might work for you, it has for me in the past. 1. Open settings and navigate to apps 2. While in app settings click show system apps 3. Click on software update app 4. Click clear cache 5. Reboot device 6. Try to update software If that doesn't work , another way is repeat steps 1.-3. then 4. Click clear data Then repeat steps 5.-6. If that doesn't work another way is look on YouTube for a video on how to "clear cache partition" on android and then reboot and try to update, hope this helps cause it has helped me in the past.
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