01-09-201910:13 AM (Last edited 01-09-201910:14 AM) in
I've had Samsung phone's for years and never really had an issue with their quality. My first was an S3, then a Note 2, Note 3, Note 4, S6+, Note 8, and finaly the Note 9. However, the Note 9 is the first phone I've had an issue with, and the issue is the same as you guys. I went to pull the S-Pen out yesterday, and I only got the first plastic part that says "samsung" that came out. Eventually I was able to get the rest of the pen out, but this is poor quality. The S-Pen is one of the main reasons I've bought Note's, and the functionality of the S-Pen in this phone is the main reason I got it even though I only had the Note 8 for about a year. Please help Samsung report and stand behind your product. I tried attaching pictures, but I'm not sure how to do it on here.
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