I was using my phone and the phone did not feel warm or over heated (I was inside in air conditioning). The phone suddenly turns off and since I have not been able to power it back on. I have tried to soft reset, safe mode, remove SIM card and SD card then boot up, and I plugged into the charger to see if the battery was still working. I let it sit on the charger for about 5 minutes to see if it was getting warm as suggested and nothing there. After leaving it on the charger a little longer I tried all of the above again. Phone is undamaged and is 1.5 years old probably not under warranty anymore. I did recently install a firmware update from my carrier Verizon just last week the 30th of June 2017. I do carry insurance through Asurion but I will fight tooth and nail before I pay the 100$ deductible to have my phone replaced because of a factory issue.
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