@userfBvuGN6L6q wrote: Having been in IT many years, it is clear Samsung launch of S8 is flawed and they are scrambling to save the product. They have no answers because they have too many defects. They won't offer compensation because that would open the floodgates to bankruptcy. After exploding batteries, the S8 was to be their salvation. They leave no other recourse other than to spread the word at every opportunity; don't purchase Samsung! I am using my S5 & S7 Edge, S8 is going back to TMobile. 5 days of wifi issues, and other funkiness that should have been beta tested IMO.
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Was your wifi issue w/ the Galaxy S8 / Galaxy S8+ Ever resolved? What carrier do you have? Has the Carrier asked you to do anything outside the standard troubleshooting? -Turn wifi on / off again -Reset wifi router -Factory Re-Image / OS Flash -Ensure you have all OTA updates Please Post your complaints on Twitter. @SamsungSupport \ Be sure to use #GalaxyS8 *And Also tweet your local news station - they love the "FIve on Your Side" types of stories, and maybe we can get some traction. From SAMSUNG Chat: Ashwitha G at 15:25, Jul 15: "Yes, I have checked the link you have provided but from our end there are no such reported issue. However, let us check with the troubleshooting steps and the issue still persists, you need to ship in the phone to our service center for repair." "If the phone has been purchased from Samsung, then Samsung would definitely helped you but I see that you haven't purchased the phone from Samsung." My Phone was 5 days old Purchased on 10JUL2017, and wifi started dropping the same day. I have found a LOT of complaints on the web, and even an article in WallStreet Journal about it several months ago. Samsung claims it is repaired w/ software. This is obviously not true. I called TMobile, they said that they can swap device because it is only 5 days old. Store says $50 restocking fee. *Even if they refund the stocking fee, it is still crazy that so many people have to deal with this. For some people $800 is an expensive purchase, and I want to stick up for those people too! I paid Cash for my device in full, at a local TMobile store. Which TMobile says they are "franchised" and TMobile carrier can't do anything about re-stocking fees. But If you search the Internet you can find a LOT of articles about TMobile influencing 3rd party restocking fees (for and against consumers). We should not have to pay restocking fees for a defective item from the manufacturer. Presently on my Router: I have S7, S5, and a bunch of tablets - and a NEW router running AC 5ghz and 2.4 Ghz - NO devices in the house have wifi issues. I have watched the wifi just drop on the phone. The ICON shows an exclamation marks "!" icon next to the wifi icon. Saying it is "still connected" but there is no internet. And all my apps stop working, until I disconnect and re-connect. I have Galaxy S5, S7, TabA, TV's, Speakers, and even appliances. They should have known better than roll this out with issues. They should have tested with numerous routers and wifi bands. And our cell carriers should NOT be able to charge a restocking fee when they knowingly sell us a defective item. Please help all the people who did NOT post on the forum, by actually tweeting! "Samsung is already aware about the Wi-Fi issue, and told The Wall Street Journal that a second software update will fix it."
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