VerbumVeritum
Samsung Care Ambassador
- 356 posts
- 86 likes given
- 66 solutions
- 425 likes received
- About VerbumVeritum
2 weeks ago
@Murdoa it is a little bit hot. Do you have any problems when you're gaming though? Also, do you have an Exynos or Snapdragon variant? If you aren't having issues, I wouldn't worry too much about it. If the processor gets too hot there are automatic cutoff safeguards.
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2 weeks ago
@gpmix hello there! If you have WiFi calling enabled, try turning that off. See if that works for you.
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2 weeks ago
1 Like
@userBLgRrQz0kI it does not have a charging indicator, but you can toggle on/off the on-screen charging status via: Settings>Display>Show charging information. 😀 Let me know if you have any other questions or concerns!
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05-25-2020
03:01 PM
3 Likes
@userGDiRj5Nlfz that seems kind of drastic for such an incremental improvement that would likely be indistinguishable to the eye. I wouldn't trade my S20 Ultra for anything.
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05-25-2020
02:14 PM
1 Like
@userGDiRj5Nlfz I don't believe that 120hz is possible at WQHD resolution due to a hardware limitation. https://www.sammobile.com/news/why-galaxy-s20-will-probably-never-get-120hz-qhd-resolution/amp/
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05-04-2020
06:59 AM
1 Like
@user4E7ordadrW unfortunately it isn't very productive to threaten legal action against a multi-billion dollar international company on their own Community website. The feature is taking longer than expected to fine tune and get FDA approval. There was a large delay of Bixby when the S8 released and people were threatening lawsuits then as well. It just isn't really a great idea. The feature is coming, rest assured.
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VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
04-25-2020
02:30 AM
- last edited on
05-19-2020
02:59 PM
by
SamsungJace
04-25-2020
02:30 AM
1 Like
@Rayzorb hey there! Have you tried connecting to your car via Bluetooth? Alternatively you can get an USB-C to 3.5mm adapter. They're pretty cheap.
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VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
04-25-2020
02:30 AM
- last edited on
05-19-2020
02:59 PM
by
SamsungJace
VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
04-25-2020 02:25 AM - edited 04-25-2020 02:26 AM
04-25-2020
02:25 AM
@user0NMlO78Jpq yes, the S10 line of phones had the sensors on the back to measure. The S20 requires a smart watch or 3rd party heart rate/oxygen saturation monitor connected accomplish this.
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VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
04-25-2020 02:25 AM - edited 04-25-2020 02:26 AM
04-24-2020
04:43 PM
@user0NMlO78Jpq hey there! Unfortunately the phone itself doesn't have the sensors required. Do you have a smart watch?
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04-07-2020
06:13 PM
@Samsung_VODEiwx hello! For clarification, does the entire svreen flicker or just a pixel near the top?
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03-30-2020
09:07 AM
1 Like
I know the precise video you're referring to. In fine print it states that the image is simulated and actual results will vary. You can get good shots with the 100x, but having a stable surface is key. If your pictures are extremely blurry even with a stable surface and lots of light, there truly might be something wrong with your individual camera indeed. It wouldn't hurt to take it to uBreakiFix to take a look at it.
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03-30-2020
08:57 AM
1 Like
@Scottnbritt90 I can understand how you're frustrated. It isn't really false advertising though. Did you test out the device prior to purchasing? Because the 100x is combining the 10 optical zoom with digital zoom, picture quality will degrade the more you go over the 10x optical zoom. This is true with any camera with digital zoom. That all being said, I love my S20 Ultra. It is truly the best phone I have had in all ways. The camera is superb and has many great ways to take amazing shots.
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VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
03-30-2020 08:49 AM - edited 03-30-2020 08:50 AM
03-30-2020
08:49 AM
1 Like
@Scottnbritt90 hi there! As the camera is utilizing its full optical and digital zoom to achieve the 100x zoom, the resulting image will indeed have quality issues. It's recommended to use a tripod and have plenty of daylight when using high zoom. Unfortunately pictures will never been crystal clear like in advertisements when maxed out at 100x zoom. 😥
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VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
03-30-2020 08:49 AM - edited 03-30-2020 08:50 AM
VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
03-17-2020 08:32 PM - edited 03-17-2020 08:33 PM
03-17-2020
08:32 PM
@aswoff @Durstee235 @user6O8L8eZTDo @userQgWZhVaUe2 hey all! This was changed a bit a little while ago. It's now know as Strong protection. Settings>Biometrics and security>Other security settings>Strong protection
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VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
03-17-2020 08:32 PM - edited 03-17-2020 08:33 PM
03-17-2020
08:17 PM
Hey there @usertM2X4oJ6Hr! When you go to your files and select audio do you see a folder named notifications?
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03-05-2020
12:43 AM
14 Likes
Hello @ArcticEaglez! This is indeed the proximity sensor under the screen working while on a call. Nothing to worry about! 🙂
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VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
02-24-2020 01:11 PM - edited 02-24-2020 01:12 PM
02-24-2020
01:11 PM
1 Like
@Sam_Mushinsky Max is usually right! Although we don't know specifically when it is coming, there will supposedly be an update to enable 120hz WQHD (1440p) at a later date (could be months.) It sounds like the S20+ would be there perfect upgrade for you!
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VerbumVeritum
Samsung Care Ambassador
in Galaxy S20
02-24-2020 01:11 PM - edited 02-24-2020 01:12 PM
02-19-2020
05:23 PM
@usergyeDqAx8Ho @Phantom hello there! FDA approval is required for the this feature to go live. The word is that ECG might arrive by the end of the month, latest by end of Q1.
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02-17-2020
06:16 PM
Hi @Stardust57! Sorry to hear that you're having problems with the Game Launcher. Have you attempted clearing the cache for the app?
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02-14-2020
06:08 PM
02-14-2020
09:27 AM
Great fun in San Fransisco! It was awesome to hang with all the ambassadors again and meet Samsung Members from all over the world! More pictures coming soon!
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VerbumVeritum
Samsung Care Ambassador
in Note 9
01-28-2020
02:30 PM
- last edited on
03-25-2020
08:29 AM
by
SamsungJace
01-28-2020
02:30 PM
1 Like
@DarkDiamond0756 more and more phones will be 5G by default soon! It's an exciting time!
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VerbumVeritum
Samsung Care Ambassador
in Note 9
01-28-2020
02:30 PM
- last edited on
03-25-2020
08:29 AM
by
SamsungJace
01-04-2020
10:19 AM
1 Like
@user6yFCGMVrUx head into your settings and select display. The option to turn off the charging info should be near the bottom of the page.
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12-22-2019
04:38 PM
2 Likes
@usermKn03273J7 hey there! The blinking dot is indeed the proximity sensor and perfectly normal as @LongHiker said. It should only be visible when you're on a call and you remove the phone from your ear. If you're on speakerphone the dot shouldn't be visible.
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12-14-2019
07:56 PM
1 Like
@Samsung_b7yGvLq is the light constant? Have you attempted to put your phone into safe mode to test if a 3rd party app is causing the problem? To enter safe mode, from the power menu press and hold power off until safe mode appears.
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11-30-2019
09:24 AM
2 Likes
@userVg7r56El3D sounds like you were told some incorrect information. As @LongHiker stated, the screen protector is completely removable.
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