userCYQiKZU8OP
Asteroid
- 4 posts
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- 1 solutions
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- About userCYQiKZU8OP
08-09-2019
01:57 PM
Contacted Samsung chat & got the solution
1. Power Cycle SB by unplugging for 60 seconds then turn on. Check you toggle to the Wifi Option (I could not see a Wifi option).
2.Press and hold both the Volume + and - buttons until you see the POWER OFF msg on the LED screen.
3. Power the Soundbar back on and Toggle to WiFi (I got a big beep on Wifi connecting via SmartThings)
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08-09-2019
01:16 PM
I seem to have lost WiFi access. Trying to add Smart Things App to a new Android device. Like a dummy I followed the "Press Network" button on the bottom of the Soundbar. Nothing. Tried my Smart Things on my previously working iPhone and it said "N950 offline". No way to get to WiFi anymore. Tried Power Off/ unplug and reinstalling Smart Things on my Android & iPhone. No joy, the App starts to configure (sees the SB via BT) but stops at 98 per cent. Any ideas? Thanks.
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08-09-2017
01:44 PM
1 Like
True, the moderators may not know. I would hope they have enough skill to ask someone higher up the support ladder.
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