Hi Adam, Per your request, I took phone to UBreakIfix on 7-15-21, they did a diagnostic test, stated all is fine. I showed them, I have 2 Samsung keyboards installed on my apps. They verified they were both Samsung keyboards, which they are. One keyboard has Bitmoji's other keyboard is the normal for typing. They disabled the Bitmoji keyboard and made the normal keyboard, my default. He stated, he wanted to reset phone. I am leaving the state in 10 days, just dont have the time, to do another 2 weeks in getting the phone to fit my needs. After all, I have spent 6 weeks between the 3 phones. If there is a tech support person, that can fix the duplications in talk to text, please advise...I can call them or they can call me....Please help...ty
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I am on my 3rd phone, since upgrading from my S8....have been with Samsung since S3.
Last update was about a week ago...since that time, my talk to text is duplicating my speech, battery is draining a bit more. I called Samsung, tech support, they stated, I downloaded a 3rd party software, to cause this new issue. I have not downloaded any software, including 3rd party, only did the update, alerted by my phone.
BTW: My 2nd, S215G, crashed completely, couple of months ago, after an update, at that time. I lost several months of information, along with priceless pictures, as nothing was able to be transferred. Tech support did everything to get it started, nothing worked.
My 1st purchase was overheating & draining battery, within 2 wks. of purchase. Samsung asked me to return phone, which was done.
Its takes me an average of 2 weeks to have my phone to where I need it.
My patience is drained. What can Samsung do to correct current problem? I need tech support to tap into this phone...solve this new problem.
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