About LRenae

LRenae · ‎04-28-2021

So wondering if anyone else has had this issue. So I bought my phone end of January and accessories as well and it stated I was getting 1960 reward points and the purchases showed as pending on my rewards account. But then they disappeared and when I try to talk to someone they refer me to someone else. And I has gone in circles I'm just wondering where my points are. Anyone else have this issues since buying a new device???

LRenae · ‎04-07-2021

What download? For the software update? Because if you are referring to software updates those do not come from samsung they are generally issues by your service provider. And you may need to use samsung smart switch to download and upgrade your phone through your PC. If you are just referring to a download you can simple look in my files app on your device and go to downloads. Although if it is not there then perhaps it didn't download as you thought.

LRenae · ‎03-08-2021

oh OK! I do not know then because I do no plan to return my device. lucky that you got your reward points though mine still haven't shown up

LRenae · ‎03-08-2021

the fact of the matter is with phones getting more and more internal storage and being able to back up all your information to samsung cloud or one drive or google or wherever you so choose to back it up. where is the need for expandable storage honestly? I mean I used to have an SD card in my note 10+ but honestly barely used any of my phone storage so why not just move it all over and back it up to the cloud.

LRenae · ‎03-08-2021

I received my shipping label for my trade in prior to my new phone coming (opened email printed label and instructions) and as soon as I got my s21 Ultra I moved over all my stuff, removed all accounts and locks on note 10+ factory reset it and sent it.

LRenae · ‎03-08-2021

did you trade in a device for your new device and accessories or just bought it? just curious. as per your question I don't know why you'd return the smart tag as it was a free "gift" for your purchase but I believe you can return all items within the 15 day period and received your refund. the credit would not be given to you as it was also a "gift" from samsung for pre-ordering the device and if that particular "gift" is no longer available than it would be a different credit or not credit. of course you could always talk to samsung directly and ask them.

LRenae · ‎03-08-2021

I have small hands but I LOVE my s21 Ultra and am glad I got it.

LRenae · ‎03-07-2021

what do you mean shop app or samsung.com you can't see your benefit information on samsung.com only rules and regulations and I haven't found it on the shop app either

LRenae · ‎03-06-2021

it is suspended as of January 1st according to faqs page. to upgrade user experience as other commenter said. you can only use your points on samsung.com or the Samsung shop app right now. you can still receive from purchases and use for purchases only on there at the moment. when they will bring it back. it doesn't say but

LRenae · ‎03-06-2021

from my understanding as of January 1st, 2021 they have suspended samsung rewards in Galaxy app store or themes store to upgrade the user experience. so it is not gone but it is temporarily suspended in app store. you can still get and redeem points on Samsung.com or shop app but that is all for the moment.

LRenae · ‎02-12-2021

I can not find anything on the members app to show me anything about my Premium Care. When I search for it it doesn't show up! Anyone else not able to find it?

LRenae · ‎11-04-2020

mine either

LRenae · ‎11-01-2020

I haven't seen it for note 10+ yet

LRenae · ‎11-01-2020

can't wait

LRenae · ‎10-06-2020

I saw it in the galaxy store but it opens web browser to members page thats all. and the site says its closed still https://developer.samsung.com/one-ui-beta/index.html

LRenae · ‎09-28-2020

so the Note 10+s are next in line for the 2.5 update and android 11???

LRenae · ‎09-28-2020

Which options exactly are you looking for? my edge panel is on and if I go to search in settings and put in edge it shows the app just fine. also I have turned off the edge screen before by accident. couldn't figure out how to make it work again so did a reset and it was there again.

Community stats

Samsung Rewards

Re: unable download or locate download on note 10 ...

Re: Galaxy S21 Preorder Purchase return

Re: Note 21 plea

Re: Re: Sent Trade-In without bottom half of shipp...

Re: Galaxy S21 Preorder Purchase return

Re: Ultra or small S21

Re: Re: Samsung Premium Care+

Re: Re: Samsung Rewards not showing as available p...

Re: Samsung rewards with galaxy themes

Samsung Premium Care+

Re: One ui beta 3.0

Re: one ui 3

Re: New One UI 3.0 Update

Re: One UI 3.0 Beta

Re: One UI 2.5 On Unlocked US SM-N975U1 Snapdragon...

Re: Edge Bar missing on Note 10 Plus

Manage the boards you are following

Nothing to display here yet.