Question: is there a class-action lawsuit underway yet to address this? Clearly this is Samsung refusing to back an expensive product that they manufactured improperly. Warranty should have NOTHING to do with this. They created a faulty device. Period. And sold it, for a fortune, as their flagship model. Of course, there should be a recall, no questions asked. But given that they're making every excuse they can not to honor warranties -- if there's even a slight scratch on the screen, for instance, they're blaming their own manufacturing defect on that -- we're not likely to see corporate responsibility. It's disgraceful. I have one that's out of warranty, and I'm not going to hand over hundreds of dollars to Samsung to fix something that they manufactured improperly. In fact, I'll never buy another product from this company. But a lawsuit really is in order: this is happening to lots of people.
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Folks, the answer is that this is a manufacturing defect. Period. Since the pink line can appear at any time, for no reason -- including after your warranty has expired -- Samsung should just automatically fix this whenever it occurs. They created a faulty, extremely expensive device. It is their responsibility. Apple has had this issue with a couple of products, and were honorable: they simply replaced the defective part, for free, even years after the warranty had expired. It has nothing to do with mistreatment of the device; it's a design issue. So, for them to deny service based on a few scratches, or even water damage, is simply a ruse: they're hoping to save a few bucks by holding the customer reponsible for a defect that was latent in the phone from day one. I am a journalist, and am considering writing an article about this. It's disgraceful. Note that there is a Facebook group, and talk there about a class-action lawsuit.
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