Samsung

I have had the Note 8 since 9/7/17, and by 9/8/17, the phone began notifying me I had left my pen behind (even though it was clearly installed in the phone), and the air command feature works sometimes and sometimes does not.  I conacted Samsung who told me to return the pen and then they would send me a new one (14 days later!!!).  By the way, Samsung's return policy states you only have 14 days to request to return the phone, so this would have put me past that time frame.  I have requested a return label (which they said would take 3-5 business days to email me). Samsung's customer service experience was horrible.   BUYER BEWARE! ... View more

I have had the Note 8 since 9/7/17, and by 9/8/17, the phone began notifying me I had left my pen behind (even though it was clearly installed in the phone), and the air command feature works sometimes and sometimes does not.  I conacted Samsung who told me to return the pen and then they would send me a new one (14 days later!!!).  By the way, Samsung's return policy states you only have 14 days to request to return the phone, so this would have put me past that time frame.  I have requested a return label (which they said would take 3-5 business days to email me.  Samsung's customer service department was awful to deal with.  BUYER BEWARE! ... View more