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4 weeks ago
1 Like
This is just 1 1/2 old but one of Surround speakers does not work. No Blue light or Red light in back working. Have tried holding in Reset button on back of speaker but NOTHING, also tried another electric plug. Any idea of problem?? Can I send the 1 speaker to get Repaired???
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07-10-2019
07:13 PM
I agree not worth $150
Subwoofer I have it all connected to my 9000 series Samsung TV but NEVER do I hear anything out of big Subwoofer!!!! So if you are buying to get bass out of your TV, Do Not waste your Money!! Terrible product!!!
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12-04-2018
12:04 PM
I just updated mine thru the Samsung Smart Things app on Samsung phone and Bar on Wifi. Go to the app and then to your Sound Bar in the app click, then to the 3 bars in top right corner to Information then Update. You should see it downloading the update then it install. Leave Soundbar on during this.
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12-04-2018
05:50 AM
How do you find out what version of software you have in soundbar???
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11-01-2018
12:34 PM
Have same Problem exactly. No way to increase Volume on subwoofer and the 2 surround speakers so you can hear them. Samsung does not seem to care or have an answer. VERY POOR design for $1500 soundbar and speakers!!!!! I agree JUNK!
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10-20-2018
05:28 AM
This worked for me to install update with the 1 big file on USB drive.
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10-16-2018
05:59 AM
1 Like
Moderators on here do not have a Clue about things. Samsung does not CARE!!! This is just a $1500 piece of JUNK not worth $200 so Do Not Buy!!! You cannot adjust the volume of the subwoofer or the 2 surround speakers so you can hear them. JUNK Mine will not even update even with Update on a USB drive plugged into soundbar.
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10-15-2018
05:36 AM
Guess you are going to keep it a Secret how to increase volume on the 2 rear surround speakers and Not increase the volume of the sound bar????
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10-14-2018
07:35 AM
The N950 is a BIG WASTE OF MONEY!!!! Not worth $200. Cannot hear the 2 surround speakers or subwoofer unless you put you head by them. No way to increase volume on just them over the soundbar. Like others cannot update it. Even tried putting update on USB drive and plugging into the bottom of soundbar but Still Nothing. Do not buy the JUNK!!!
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10-08-2018
09:55 AM
I have even tried putting the Update download unzipped on USB thumb drive and plugging it into soundbar but Nothing happens this way either to Update to 1003. So tell us both what we are doing Wrong. The whole unit was not to my liking. Cannot turn up the surround speakers so can hear them. Just turns up volume on soundbar and the drowns out the surrounds that you can Barely hear.
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