The Samsung+ app recognized and registered my new Note 8 magically (t-mobile) without any effort on my part whatsoever... HOWEVER this never at any point gave me the option to redeem the preorder promotion. I called customer service and they escalated a "ticket" and said I should recieve an email in 6-8 days! Is there no other way to claim my promotion offer other than the wonky app or wait on faith and hope that I ever receive said email and with the pertinent information? I find it hard to believe that this isn't happening to many others.
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