Don't know if anyone has stumbled into this, but if you don't have the app or you CAN'T RUN IT because you're not using the "blessed" OS -- sorry, that slipped out -- you can do the following if you just need a few of your pictures: Open the Gallery app on your phone. Save the desired photos to an album to make it easy to group pictures. This step espeically useful if you can't transfer them all in one day. Select the photos and hit share. Email the link to yourself. Open the link in your email on the computer. Download the ones you want. The downloaded pictures appear to be full resolution. It's silly there's no way to select multiple pictures and it's silly there's no way to directly access your cloud account from a non-windoze computer, but it lookw like those are the facts. Another method is to yank the SD card out of your phone and pull them off of that. But that's not exactly what the OP wanted. Hope this workaround helps someone.
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