My phone was getting slow in performance and I decided to reset it, I backed up all the data and applications and did a factory reset and also I reset my account password. When trying to restore my phone I used the new password but I got a message saying " processing failed" . I checked in the Samsung community here and found a message saying to wait 24 hours after password reset, I waitied but it is still the same error, then I changed the account password again and tried to restore the phone but I got the same error and still can't setup my phone and te same error is displayed " processing failed" Other sites are suggesting using a program to remove the account but the problem is that my phone is not starting, What can I do ? Is there a Samsung expert who can advise me ?
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