Samsung

@userBkEcSih4Ct wrote: I just got the Note 9 and am trying to save all my pics to the sd card and not being successful.  Any tips?  Also will it save directly to the SD card moving forward? Open your camera, click the settings wheel and scroll almost to the bottom and select SD Card for storage location . Once that's set, yes it will save there moving forward.  ... View more

@SamsungCole wrote: It's very possible that the Beta version is indeed the problem, let us know what happens while in safe mode. Et all,     Beta isn't the issue here.  I don't typically hide my Nav Bar but this issue interests me so I hid my Nav Bar, downloaded Samsung Internet Beta and have zero issues with scrolling on it or normal samsung Internet .  Sounds like a device issue rather than beta .  ... View more

@Geno71 wrote: That's not actually what I said, I doubt that Pie can make this Note9 even faster, I mean the differences are in the hardware, getting that new "major" OS update is such a minor thing now, sometimes I wonder if it's actually a good thing at all. Have you played with the Samsung Experience 10 over Pie? I have and I hated it, ever with a third party launcher settings and notifications look terrible, quick toggles are circles and they're plain ugly compared to the material design we have right now. That's strictly subjective of course. At the end of the day I think it's cute that everyone talks about the lack of Pie as if it's something that me major flaw in an otherwise great device. Seriously, no one really cares. Overall you're right.  I mean about the difference the software will make compared to the hardware.  It was a bigger deal back in the day working on BlackBerrys waiting for updates for us developers compared to now.  Even as it is, passed the days of Nexus and being able to flash ROMs on the go with ease!   Then updates made a much larger difference, all be it still nothing major other than graphics.    Either way, let them want and let them be.  No need to chastise a person's craving for new software.  It may not matter to you, but they obviously want it regardless of how anyone else feels and to that I say bravo!    Desires to grow and advance, breeds creativity and change! ... View more

Your frustration with the lack of offering a Black handset for our amazing Note9 is justified in my opinion.  I felt the same and it originally did deter me from getting one myself.   I got one for my wife, in Lavender.  I ordered a case for it as well as immediately went back online and ordered my UofM blue and gold one.  After I put the case on her Lavender 9 device, I noticed that the case covered every bit of the color except a 3 mm ring around the print scanner, camera lenses and flash.     If you got a black one, you would rarely know it!  Get the device you want and don't hastle it   I'd love to roll caseless but its just not realistic   I've never broken a phone or screen, (ok a horse did step on one) but I won't roll bandito! ... View more

@Natural_Beauty wrote: That does suck .. But I decided to keep the phone and not go through the hassle of everything to get the premium care.  And fingers crossed that I never have to send the phone in for any reason after the warranty is up. .  This whole incident has hindered me from purchasing the galaxy watch... I want it but am scared something will go wrong and I will have to go through h-e-l-l to resolve it...  I'd order the watch if you want it.  Just get the premium care when you order it this time.   I had the same issue and did what you did.  Just not patient enough to wait for a different device with premium care especially didn't want to wait till October 12!!     I ended up ordering again thru Verizon and using their insurance on those 2 thru them.  I've had pretty good luck with their insurance plan but its pretty much for the wife and kids phones    I've never broken a phone yet! ... View more

This has been quite an interesting thread and I have to agree that I don't understand why it says solved.  Weird.    Anyway,    I have an unlocked S9+ on Verizon and do not have the shutter sound off option on that in the camera settings.  You have to mute system sound to shut it off.  Routines in Good Lock 2018 is a great idea. Can't remember who posted that but thanks.    I also have 3 Note9s. 1 is unlocked purchased direct from Samsung on their Samsung Shop app.  That device does not have the Shutter Off tab, and again have to mute system sounds to stop the shutter sound.  Yes, even after the latest update.     My other 2 Note9s are Verizon branded (with their horrible Verizon splash screen) and both have a Shutter Sound on off tab in camera settings.     There is absolutely no doubt that this is Not a carrier issue in the States.  It would appear that All major Carriers provide the option to shut off the camera shutter sound with their own software in the Samsung camera while Samsungs own software denies their customers the option for a silent camera.     Samsung makes amazing devices but needs a crash course on customer service.  I'm not sure what it is.  More focus groups, actually pay attention to the members of your own apps forum!  An entirely new customer relations department....something needs to happen to both make your customers happy and your stocks to rise because of it.  Happy customers are repeat customers.   ... View more

@SamsungAdam   And out of nowhere I get an email from Samsung Promotions with my Vbucks!!  And another from Samsung Support with a code for $100 off of another Note9!  Just when you think you're being ignored, your given some McLovin! ... View more

I'm in the same boat and have the same question.  I'm generally fairly patient but this just seems off to me.  ... View more

I got the skin this morning but still waiting on the Vbucks....and an email from Customer Support   ... View more

I got my Fortnite skin in game this morning but still waiting on my V bucks.  The site still says I'm not eligible even though I bought it on the Samsung site.  I'm patiently waiting an email from customer service about the bucks      Love the N9 though and so does my wife.   ... View more

@Natural_Beauty wrote: I called before receiving my preordered note 9 and asked about the premium care and was told I couldn't get premium care until I recieves the device because I had to take pictures of the phone in the mirror.. I called after I got the device to set it up and was told I had to enroll when I purchased the device or to send the device back and reorder it 🤨😶😳 (which I spent the last top-three days customizing everything and do NOT want to do that all over again so soon)... why wasn't that stated at the time of purchase and I don't even recall that option when ordering it.. I can't believe that it's so different to enroll at the time of purchase or 2-3 days later.. I'm very disappointed in all of it.. 🤨😑😕😠😡 I feel your pain.  Really really do.  Unfortunately yeah, once you order it doesnt seem like you can go back and get that protection.  I did the same thing and canceled the order only to reorder.  Crazy too cause now even though I did get one of my 3 note9's yesterday and my wife's comes today, the one I really wanted for myself isnt scheduled to be shipped until October 12!!   Crazy eh...luckily I have one to keep me occupied until then   but yeah I canceled and reordered only to have to wait a month and a half for the same device.   ... View more

@johnpjackson wrote: I found another apparently (and inexplicably) missing (removed) feature in my carrier unlocked Note9 that I bought directly from Samsung.  In the Contacts app, you can no longer choose a custom sound alert for incoming SMS/MMS messages for individual contacts.  You can still choose a custom ringer sound, but not a custom message alert sound. This is ridiculous.  Samsung seems to be very afflicted with getting so focused on a handful of specific items when coming up with new iterations of these devices that they completely lose sight of others and allow them to be indiscriminantly altered or dropped, purposefully or inadvertantly.  It's not understandable or acceptable, for the premium experience they work so hard to cultivate, and then set a price for. It was the same on my unlocked S9+  I just dont get it.      I think however, you can accomplish that with a 3rd party all although it shouldnt take that to make things work correctly   ... View more

Yeah I'm on the unlocked version and have no shutter sound off option.  Have to mute the entire phone to stop the shutter sound. Quite irritating.  I'll check my wife's device tonight.  Hers is Verizon branded   ... View more

Now that I have a case on my N9, you honestly couldn't tell if it was a Black or Blue device......until I pull out the #7 yellow pencil....I mean S pen! ... View more

@Geno71 wrote: Hm, well for one thing it's probably a good thing they're not planning on just leaving a thousand dollars phone on your door step. I got an email from them too, same thing, but mine actually says that is no one is there to sign they will deliver it to the nearest FedEx location so I can pick it up there, it also says that I can log in and change my delivery options online. I haven't looked as I will be home and don't have to do anything... actually here is what it says:     Delivery requires a signature       Will you be home? If no one is home, we may route your package to a nearby location for you to pick up. Register or log in to FedEx® Delivery Manager to make arrangements for your delivery." Mine says Indirect signature required.  That's how I always do it.  I leave a sticky note on the door asking for it to be left in the door and sign it with my address on it.  They always leave it right where I ask    ... View more

This is quite the thread!!     I got an email from Amazon, they have black ones listed for sale.  It says they're international versions and no warranty in the US.     I ordered 3 and gave up in waiting for black. Just dont care really.  Maybe when they list a black spen I'll order one.     I have issues.   Currently using my note8, gave my 9+ to my oldest the other day.  Waiting for my Note9 and I'll more than likely get the S10 as well.     Do they have Tech Anonymous for junkies?! ... View more

@TheDaniel wrote: But "visual voice mail, wi-if calling, HD calling and video calling" is what i call bloatware. To each their own. And Id rather Samsung wait on pie until pie is stable. The alternative is pushing it on now, and watching these forums fill up with "Samsung broke my phone by forcing an update that isnt ready. how do I go back to stable android" If you want pie, you can flash it early. You sound pretty proficient with technology. There is, however, a fairly large chunk of people that wants their phones to work. True. Like I said, I'm patient. I was reading today that several Pixel xl users that upgraded to Pie lost their ability to quick charge.  I'll wait!   ... View more

Can we close this thread now?     It comes down to this.    People would like to purchase the latest Samsung in 1 of the 4 advertised and or displayed options.     Finding out only 2 of those are available to you is disheartening when you saw what you liked and waited for it. Then find out the two options available to you are the least desirable options for most adults.     No biggie.  Choice!  Not asking for a wide pallet, just one of the four shown.  No need to name call and degrade.  It's their/our money and their/our decision and they/we have this wonderful platform to voice it to Samsung in hope that they're listening.    If you disagree so much, that back button would have gotten you out of this post quicker than posting your negative reply.   ... View more

@Geno71 wrote: @userhRc4LuSO1C wrote: We would be paying $1250 each for a phone that we are likely to be keeping for several years.  Unlike many, we would be buying the phone outright and not making paymemts or doing yearly upgrades.  The case selection as of now is very limited and why would you want to spend that kind of money on something only to have to cover it up?  That would be like buying a painting and displaying it with a drop cloth over it.  Additionally, a case would do nothing to cover up the crayon looking SPen.    I get why you want a black phone and I think it's a totally reasonable desire. I am also confused why they only offer those two colors, especially on a phone that's considered the most professional oriented out of their line up. With that said the only suggestions I can offer are:    1. If you're going to spend over $1300 on each phone after taxed, why wouldn't you protect your investment with a case? I guess not so much of a suggestion, but my honest opinion. 2. If you really don't want a case, check out D-Brand, they have some nice skins, very inexpensive. I have one on my S9+ and it looks good. The phone is already black on the front, you can cover the back with a black skin and you will only have blue sides, but it might look ok. 3. As far as the S-Pen goes, I personally think there should have been at least an option to take a yellow one or a body color pen like all other models. The only thing I have for this one is that you can buy a different S-Pen, but that's of course an additional expense. Maybe that's their goal, idk. 4. Do you guys have to have the most expensive one? Do you really think you need so much internal storage for $250 extra? You can invest in a memory card + case or skin + S-Pen and still save some money. 8 gigs of ram, while sound awesome, is just another gimmick at this point to try to get you to spend more, 6 does just fine and at the rate OS updates are coming out for Samsungs I don't even think there is any reason to worry about future proofing. I have to agree.  Case is needed and desirable for the amount of cash being dropped on this, why wouldn't you want to protect it.  I've never broken a phone, but I'm sure going to protect it in case I do.   As for the memory.....could not agree more.  I really dont see any reason that I would ever need a terabyte of storage ever.  My external harddrive is that large and all of my raw camera images and photoshop files dont come within range of that.   But that's me ....  ... View more

I had to call Samsung yesterday because I tried to modify my order which apparently you can't.    So while I had em on the phone I asked the color question and she said they have no date set to release any additional color devices in the US.  What you see is what you get for the foreseeable future.  Samsung marketing needs a new exec ... View more

@AEMarz    I always buy unlocked phones direct from Samsung simply to avoid the bloatware you mentioned.  Like you, I hate it.  On time updates are the upside to buying from the carriers but that bloatware is the worst and I'd rather wait a little longer for updates rather than deal with Verizons blinding white flash screen during start up or their redundant message app and on and on and on.    I like that list of yours though!  Sign me up!  Oh and welcome to android! ... View more

@AEMarz wrote: Well then my friend there you go. At the end of the day as long as you’re happy then that’s all that matters. We can agree to have different expectations of what a $1,387 flagship phone should have when released. I feel it should be on point and up to date. You accept and tolerate the delay and have a perspective of having a feel of a new device with a new OS.  I guess a lot has to do with being use to the pattern of OS updates. I’m switching from an iPhone X to the Note 9. You are already an Android user. So we can agree to disagree and hope we get the update sooner than later. Fingers crossed.  You nailed it!  Apple is way way way better at regular updates than most of the android developer phones.  I completely concede that.  It's a shame they degrade their battery with the updates though through what I read.   But yes you're right.  I am patient as far as new software but am very ready for new hardware.  I know the software will be here soon. ... View more

@AEMarz wrote: @CtrlZThis wrote:  I agree.  If the new device works smooth and quick out of the box with the current OS, it's almost like a bonus getting a new OS 6 months later.  It's almost like getting an entirely new device over night without paying a dime when a new OS drops for a 6 month old device. Just my thoughts.  Besides, anyone that's had an unlocked flagship device from Samsung knows updates are not frequent and what you would think they would be (or advertised as quite honestly).  6 months in my opinion sounds closer to a pleasant dream than what I truly expect to happen.    Lol. I hear you. I feel you a forced to justify it. Good way of looking at it. But I’m not going to buy a brand new Mercedes Benz and have them tell me hey it’s capable of adaptive cruise control, emergency self braking, lane change alert, self parking, night vision BUT we will activate or update it to up to date software next year when we are able to impliment it.  Now the same class BMW comes with all those options up to date and ready to go the moment your roll off the lot. 🤷🏻‍♂️ Lol I dont know if I'd say forced to justify it or forced to deal with it.  Either way, I'll have my Note9 in about 10 days and I doubt I'll be horribly disappointed over the OS that I'm using on my 9+ now!    By your analogy, I can only assume you'll never buy a new car that is electric!  Like Tesla, they get updates frequently OTA! And yes, they get better with each one!  ... View more

@VerbumVeritum wrote: @AEMarz I myself have been wondering how Project Treble was going to be working out concerning how Samsung would send out major OS updates. There hasn't been a clear answer as of yet. We may be pleasantly surprised, so just keep your fingers crossed for sooner rather than later! 🙂 Does it really matter in the long run if it is released next month, or 6 months from now? For me, not really.    I agree.  If the new device works smooth and quick out of the box with the current OS, it's almost like a bonus getting a new OS 6 months later.  It's almost like getting an entirely new device over night without paying a dime when a new OS drops for a 6 month old device. Just my thoughts.    Besides, anyone that's had an unlocked flagship device from Samsung knows updates are not frequent and what you would think they would be (or advertised as quite honestly).  6 months in my opinion sounds closer to a pleasant dream than what I truly expect to happen.    ... View more